Welcome Host - Front of House, Oxford (40h)

Portico; Oxford; On-site; GBP 30,000; Full time

Job summary

A leading hospitality service provider in Oxford is seeking a dedicated Receptionist (Welcome Host) to join their Front of House team. The ideal candidate will demonstrate exceptional customer service and professionalism, ensuring a seamless experience for visitors and staff. Responsibilities include being the initial point of contact, creating memorable arrival journeys, and fostering strong relationships within a diverse clientele. Suitable for someone with prior customer service experience in corporate settings. Competitive salary of £29,500 and excellent benefits are offered.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Must have customer service experience, preferably in a corporate, 5* hotel or airline environment.
• Excellent interpersonal skills to build strong relationships with tenants.
• Ability to engage and provide high levels of service.

Responsibilities

• Be the first point of contact for visitors, clients, and staff.
• Ensure seamless and memorable arrival experiences.
• Work collectively with service partners for a one team approach.

Skills

Strong communication

Attention to detail

Flexibility and adaptability

Excellent multitasking

Customer service

Job description

A leading hospitality service provider in Oxford is seeking a dedicated Receptionist (Welcome Host) to join their Front of House team. The ideal candidate will demonstrate exceptional customer service and professionalism, ensuring a seamless experience for visitors and staff. Responsibilities include being the initial point of contact, creating memorable arrival journeys, and fostering strong relationships within a diverse clientele. Suitable for someone with prior customer service experience in corporate settings. Competitive salary of £29,500 and excellent benefits are offered.