Weighbridge Administrator

Tudor Employment Agency Ltd; Sheffield; On-site; GBP 24,000 - 26,000; Full time

Job summary

A staffing agency is seeking a highly organized Weighbridge Administrator in Sheffield, England. This role involves managing inbound communications, maintaining records, and enhancing customer relationships. Candidates should possess strong customer service skills, attention to detail, and relevant qualifications. The position offers hourly pay of £12.25, and hours are Monday to Friday from 07:30 AM to 4 PM. Opportunities for professional development are available in a dynamic work environment.

Qualifications

• Experience in customer service environments, ensuring customer satisfaction.
• Strong interpersonal skills to build relationships with customers.
• Ability to adapt to changing work conditions and tasks.

Responsibilities

• Answer and record inbound calls and emails, ensuring resolutions.
• Build strong relationships with internal and external customers.
• Maintain accurate records adhering to data protection regulations.
• Support business by promoting products and services.
• Work collaboratively to deliver timely resolutions.

Skills

Customer-first approach

Effective communication

Teamwork

Planning and organizational skills

Attention to detail

Adaptability

Typing speed

Basic understanding of business finance

Proficiency in Google Office Applications

Education

NVQ Level 2 in Customer Services

5 GCSEs grade C or above including Maths and English

Job description

Tudor Employment Agency are currently seeking a highly organised and proactive Weighbridge Administrator to work for our client based in Sheffield, S4.

The ideal candidate will be responsible for general admin duties including maintaining records, coordinating meetings, and ensuring efficient communication across departments. This role is crucial to the smooth functioning of the organisation and offers opportunities for professional development in a dynamic environment.

Rate of pay: £12.25 per hour

Hours of work: Monday to Friday - 07.30am - 4pm

Key Responsibilities for the Weighbridge Administrator:

• Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively
• Always putting customers first and finding personalised solutions to meet their needs
• Building strong relationships with both internal and external customers to ensure we deliver the best service
• Constantly seeking ways to improve the customer experience and resolve any challenges they may face
• Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality
• Supporting the business by promoting products and services to our customers
• Embracing a curious and proactive attitude to continuously develop knowledge and skills
• Working collaboratively with other teams to deliver timely resolutions for customers
• Achieving targeted growth and provide exceptional service

Key Skills for the Weighbridge Administrator:

• Proven ability to put the customer first, whether it's face to face or on the phone
• An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication
• Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach
• Use strong planning and organisational skills to deliver excellent service
• Show great interpersonal skills and pay attention to detail in everything we do
• Be proactive, adaptable, and always willing to go the extra mile for our customers
• Have a passion for personal and professional growth, and a commitment to exceeding expectations
• Be open to a broad range of activities and able to adapt to changing business needs
• Good attention to detail, speed of typing, and a friendly telephone manner are essential
• A basic understanding of business finance and customer profitability is important
• Be proficient in using Google Office Applications and able to learn new systems quickly
• Take initiative and have a genuine interest in going above and beyond for customers
• Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English

In order to be considered for the Weighbridge Administrator vacancy or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to [e-mail], quoting ref TEAVEOWEIAD/41

Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1

For information on all of our roles, please refer to www.tudoremployment.co.uk.

#TeamTudor await your call!