Weekend Receptionist

Listers Group; Stratford-upon-Avon; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading automotive retailer in Stratford-upon-Avon is looking for a Receptionist to manage visitor interactions and customer calls at their Volkswagen Dealership. The ideal candidate has strong customer service skills and enjoys building rapport with clients. Benefits include 25 days holiday, company pension, and staff discounts. Join a family-owned business that supports your career growth in the automotive industry.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events

Qualifications

• Proven record of providing an excellent customer journey.
• Confident in meeting new people and building quick rapport.
• Strong desire to provide the best customer service.

Responsibilities

• Meeting and greeting visitors to the dealership.
• Receiving inbound telephone calls and directing them.
• Supporting departments with customer events and promotions.
• Performing ad hoc administrative duties.

Skills

Customer service expertise

Communication skills

Ability to build rapport

Job description

Job Introduction

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our Volkswagen Dealership in Stratford-upon-Avon.

The hours of work are 8am to 4pm on Saturdays and 10am to 4pm Sundays.

Role And Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

About You

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role.
• A strong desire to provide the best customer service possible for the first impression of our dealership.

What We Offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.