Weekend Concierge - Luxury Care Home Receptionist

NHS; Knowle; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading provider of luxury senior care in the UK is seeking a warm and enthusiastic Receptionist to deliver professional customer service as the first point of contact. The role involves answering calls, managing enquiries, and administrative tasks while maintaining a tidy reception area. Ideal candidates possess excellent communication skills and a friendly demeanor. This is a permanent position with a focus on weekends.

Qualifications

• Excellent verbal and written communication skills are essential.
• Must be confident using computers for various tasks.
• Positive and friendly demeanor is required.
• Experience dealing with problems or client complaints is preferred.

Responsibilities

• Answer phone calls and manage enquiries at the reception.
• Perform reception-related administrative tasks and maintain databases.
• Keep the reception area tidy and coordinate with Housekeeping.

Skills

Excellent communication skills

Confidence in using computers

Positive, friendly attitude

Problem-solving skills

Experience with client complaints

Job description

A leading provider of luxury senior care in the UK is seeking a warm and enthusiastic Receptionist to deliver professional customer service as the first point of contact. The role involves answering calls, managing enquiries, and administrative tasks while maintaining a tidy reception area. Ideal candidates possess excellent communication skills and a friendly demeanor. This is a permanent position with a focus on weekends.