Water Quality Maintenance Technician

Southern Water; Otterbourne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading water services provider in Hampshire is seeking a Water Quality Maintenance Technician to enhance water quality through mains flushing. The role involves inspecting network assets, collaborating with various teams, and ensuring excellent customer service. Candidates should possess strong communication skills, physical resilience, and a full UK driving licence. This opportunity provides career progression and development in a company focused on transforming the water industry.

Benefits

Career progression opportunities

Training and development

Qualifications

• Full UK driving licence and willingness to travel.
• Ability to work independently and adapt to changing situations.
• Mains flushing or water network experience is desirable.

Responsibilities

• Inspect network assets and identify issues.
• Carry out mains flushing in line with policies.
• Collaborate with teams to minimise customer disruption.
• Record and submit flushing data using company systems.
• Provide excellent customer service in the field.

Skills

Strong communication and people skills

Attention to detail

Adaptability

Physical resilience

Job description

Closing Date

2025-10-24

Water Quality Maintenance Technician

Location : Hampshire

Contract Type : Permanent

Hours : 37 hours per week

Salary : Up to £30,000 depending on experience + option to earn overtime payments (once qualified).

About the role

As a Water Quality Maintenance Technician, you’ll play a vital role in improving water quality by carrying out mains flushing—a process that removes sediment and particles from water mains to reduce customer contact and enhance service. You’ll be part of our Network Infrastructure Programme Team, where health and safety is at the heart of everything we do.

No prior experience in the water industry? No problem. We welcome applicants from all backgrounds who bring fresh ideas, strong attention to detail, and a passion for doing meaningful work.

What you will be responsible for :

• Inspect network assets and identify issues before work begins
• Carry out mains flushing and field activities in line with Southern Water policies and RAMS
• Collaborate with Engineering, Operations, and Control Room teams to minimise customer disruption
• Record and submit flushing data via company systems and mobile apps
• Report site incidents and near misses with mitigation actions
• Deliver excellent customer service and respond to queries in the field
• Seek continuous improvement opportunities to enhance team performance

What you’ll bring to the role :

Essential

• Full UK driving licence and willingness to travel across counties
• Strong communication and people skills
• Ability to work independently and adapt to changing situations
• Attention to detail and stakeholder awareness
• Physical resilience to work outdoors in all weather conditions

Desirable

• Mains flushing or water network experience (preferred but not essential)
• NRSWA street works experience (preferred but not essential)
• Experience in water industry.

Progression opportunities

Southern Water offers career progression, training, and development opportunities.

About Southern Water

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box.

If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here : Introduce Yourself (myworkdaysite.com- Introduce Yourself)

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.