Warranty Manager

Octane Recruitment Careers; Grays; On-site; GBP 45,000; Full time

Job summary

A leading automotive company in Grays is seeking an experienced Warranty Manager to oversee the warranty process. In this hands-on role, you will ensure compliance with guidelines, manage claims, and build a new team. This position offers career growth and a chance to make a significant impact in a newly established department.

Benefits

28 days annual leave

Long-term career growth opportunities

Opportunity to build a department from scratch

Qualifications

• Proven experience in warranty management within the automotive industry.
• Strong leadership skills with the ability to train and develop teams.
• Ability to analyze warranty data and improve processes.

Responsibilities

• Manage the end-to-end warranty process and claims.
• Maintain compliance with warranty procedures.
• Lead and develop a new team focused on efficiency.

Skills

Warranty process management

Team leadership

Analytical skills

Job description

Warranty Manager

Salary : £45,000 per annum

Location : Grays, Essex

Are you an experienced automotive professional looking for a genuine step up?

This role offers the chance to become the Warranty Manager of a brand-new operation, giving you the freedom to set standards, shape processes, and lead a newly formed team from day one.

Whats on Offer

• WorkLife Balance : 28 days annual leave
• Long-Term Career Growth : Develop leadership and strategic skills
• Real Impact : Build a department from the ground up

The Role

As the Warranty Manager, you will take responsibility for the full warranty process across the business. You will ensure accurate claim submissions, maintain compliance with manufacturer guidelines, and build strong relationships with internal teams, dealers, and manufacturers. This is a hands‑on role where your decisions directly influence financial performance and operational efficiency.

Key Responsibilities

• Manage the end-to-end warranty process, ensuring accurate and timely claims
• Maintain full compliance with manufacturer and internal warranty procedures
• Act as the main contact for warranty queries
• Lead, train, and develop a new team
• Analyse warranty data to identify...