Warm Front Desk Coordinator - Care Home

Avery Healthcare Group; Gravesend; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury elderly care home provider in Gravesend seeks a warm, enthusiastic Receptionist to join their award-winning team. In this role, you will provide high-quality customer service as the first point of contact, manage reception-related tasks, and maintain a tidy reception area. Ideal candidates will possess excellent communication skills, be computer literate, and have a friendly demeanor. Join us in making a positive impact on residents' lives while growing in a supportive environment.

Qualifications

• Excellent verbal and written communication skills are mandatory.
• Confident in using computers for daily tasks.
• A positive, welcoming attitude is essential.
• Experience in handling problem-solving and client complaints.

Responsibilities

• Offer professional customer service as the first point of contact.
• Handle telephone enquiries and redirect calls appropriately.
• Complete reception-related administration and maintain databases.
• Ensure the reception area is tidy and standards are met.

Skills

Excellent communication skills

Computer proficiency

Positive and friendly attitude

Problem-solving experience

Job description

A luxury elderly care home provider in Gravesend seeks a warm, enthusiastic Receptionist to join their award-winning team. In this role, you will provide high-quality customer service as the first point of contact, manage reception-related tasks, and maintain a tidy reception area. Ideal candidates will possess excellent communication skills, be computer literate, and have a friendly demeanor. Join us in making a positive impact on residents' lives while growing in a supportive environment.