Warehouse Team Leader

ao.com; Stoke-on-Trent; On-site; GBP 30,000; Full time

Job summary

A leading electrical retailer in Stoke-on-Trent is looking for a Days Team Leader to oversee operations and manage team performance. You'll ensure product handling, support HR functions, and maintain site cleanliness while leading a motivated team. The role offers a competitive salary and various benefits including health and wellness support, pension contributions, and exclusive discounts.

Benefits

24 days holiday

5% pension contribution

Discounted gym membership

Exclusive product discounts

Enhanced family leave

Qualifications

• Ability to independently lead a team.
• Experience in performance management.
• Strong collaboration skills.

Responsibilities

• Monitor quality and manage team performance.
• Ensure proper handling of products.
• Conduct investigations for discrepancies.
• Handle administrative duties when necessary.
• Support HR functions, including disciplinary meetings.
• Maintain site cleanliness and performance tracking.

Skills

Team leadership

Performance management

Communication

Job description

AO - The Ultimate Destination for Your Career!

Imagine a life where your professional and personal responsibilities blend seamlessly. Our Days Team Leaders experience just that! By collaborating closely with our day shift team, you will engage directly in maintaining the smooth functioning of our operations.

Seize this opportunity to make a significant impact and advance your career!

• Salary:£29,281.07 per annum
• Shift pattern: 4 on 4 off (rotational shift pattern)
• Start/Finish time: 6.00pm- 6.00am

Here's What You Can Expect To Be Doing

You will:

• Monitor the quality of work that our operatives carry out and manage performance.
• Ensure products are handled correctly and in line with manual handling guidelines.
• Complete investigations and rectify any possible discrepancies.
• Take responsibility for administration duties, where needed.
• Provide support with HR functions such as disciplinary meeting fairly and consistently.
• Be responsible for the site’s cleanliness and maintenance.
• Keep track of your team’s performance and be able to offer upskilling opportunities.

A Few Things About You

Collaboration is essential to us, and maintaining motivation for yourself and your team throughout the night is a key factor. We value your ability to independently lead your team and ensure our continued success in providing the best service to our customers.

A Bit About Us

We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.

Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.

But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

Our Benefits are designed to cover the moments that matter to Aoe'rs. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 24 days
• Pension; contribute 5% of your annual salary and we'' do the same, giving you a little extra support for the future
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & Wellbeing; Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
• Discounts; Exclusive discounts across our product range
• Family leave; Enhanced Maternity, paternity and adoption leave.
• To see all our benefits and perks, visit our AO Benefits Page.