Warehouse Operative / Driver

Bates Office Services Ltd; Stoke-on-Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

A dynamic office services provider in Stoke-on-Trent is seeking a dedicated Warehouse Operative/driver. In this role, you will focus on order picking, packing, and deliveries using the company fleet. Strong attention to detail and the ability to handle physically demanding tasks are essential. The position offers structured hours, requiring a proven background in warehouse operations and a clean driving license to ensure operational efficiency.

Qualifications

• Proven experience in warehouse operations and materials handling.
• Clean driving license.
• Knowledge of stocking, picking & packing, and shipping & receiving processes.

Responsibilities

• Picking and packing orders safely and accurately.
• Receiving goods and assisting with stock placement.
• Deliveries to customers using Bates fleet.

Skills

Warehouse operations experience

Attention to detail

Ability to perform heavy lifting

Job description

We are seeking a dedicated and efficient Warehouse Operative/driver to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our warehouse by handling various tasks related to materials handling, shipping. This position requires a strong work ethic, attention to detail, and the ability to perform heavy lifting as needed.

50hrs a week with a 1hr unpaid lunch break

Responsibilities

• Picking and packing orders safely and securely/accurately
• Checking and understanding driver routes
• Receiving goods in and assist with stock placement.
• Keeping the warehouse clean and tidy for a safe working environment.
• Deliveries to customers on own Bates fleet
• Fully understanding and utilising the full complement of services offered by Bates Office.
• Assisting colleagues using their product knowledge.
• Setting-up effective communication channels with co‑workers to ensure co‑workers are aware of what is happening.

Building Relationships

• Proactively build relationships with supplier delivery drivers and any visitors to the warehouse.
• Proactively build relationships with colleagues.
• Works between colleagues and operations taking ownership to resolve issues.
• Acts with integrity; delivers what they say they can, if they can’t do something will be open and upfront about it and proposing viable alternatives/compromises, checks facts before promising.
• Manage expectations, works with colleagues to work out a common, win‑win agenda.

Communicating with Impact

• Uses appropriate language, uses a style they are comfortable with but that suits the occasion, able to change between formal and informal styles as appropriate.

Accountability

• Takes responsibility for picking errors/queries/complaints.
• Takes ownership and follows things through, does not hand things over entirely, but checks and monitors progress.
• Initiates action to move a situation forward.
• Demonstrates a ‘can do’ attitude.

Problem Solving

• Delivers solutions and decisions that are effective and turn out to be correct and accurate when judged over time.
• Resolves problems, takes ownership for monitoring action against the plan, chases others to deliver their actions.

Qualifications

• Proven experience in warehouse operations and materials handling
• Clean driving license
• Ability to perform heavy lifting and physically demanding tasks
• Knowledge of stocking, picking & packing, and shipping & receiving processes