Warehouse Operations Manager

InPost UK; Greater London; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading logistics company is seeking a Warehouse Operations Manager to join their Bow team in the UK. The role focuses on maximizing the performance of parcel sortation operations, providing leadership and training to the workforce. Responsibilities include ensuring compliance with operational standards and optimizing resources for efficiency. Candidates must have experience in a similar management role with a strong background in health and safety regulations. Competitive salary and benefits offered.

Benefits

Competitive Pension Scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Program

Qualifications

• Proven experience managing mechanical parcel sortation and process operations.
• Strong leadership skills with ability to motivate and develop teams.
• Expertise in Drivers Hours regulations and Tachograph requirements.

Responsibilities

• Lead and develop a high-performing operational team.
• Ensure operational performance meets customer expectations.
• Build relationships with stakeholders to enhance service quality.

Skills

Operational leadership

Continuous improvement methodologies

Budget management

Health & Safety standards

Planning and organizational abilities

Tools

Transportation Management Systems (TMS)

Warehouse Management Systems (WMS)

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Warehouse Operations Manager to join our Bow team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role

InPost Distribution are currently recruiting for a Warehouse Operations Manager to join our team in Bow. The role is responsible for maximising the performance of our Lockers operations, and requires a high-performing individual to provide leadership, motivation, and training and development of the workforce, this role would suit a candidate coming from a similar parcel sortation operation management background this is an ESSENTIAL requirement for this role.

As Operations Manager you will lead the day to day, the efficient and effective operations and management of our parcel sortation depot. Reporting to the General Manager, the successful candidate will play an integral role in overseeing the activities of the warehouse, managing the shift team and running a mechanical sortation.

Location

Inpost Bow, Unit E Prologis Business Park, Twelvetrees Crescent, Bromley by Bow, E3 3JG

Shift Pattern

Tuesday - Saturday

Hours

07 : 00am - 16 : 00pm

Salary

up to £48,000 package per annum depending on experience + meaningful benefits including life assurance

What you’ll be doing

• Lead, support, and develop a high-performing operational team, fostering a culture of continuous improvement and professional growth.
• Ensure operational performance consistently surpasses customer expectations by aligning activities with established contract KPIs.
• Build and maintain strong, collaborative relationships with both internal stakeholders and external customers to enhance service quality.
• Guarantee full compliance with operational standards, including rigorous adherence to Health & Safety regulations.
• Partner closely with the Regional Manager and General Manager to meet and exceed all operational performance targets.
• Conduct regular team performance reviews, strategically planning and facilitating ongoing training and development initiatives.
• Optimize the deployment and utilization of driver and vehicle resources to maximize operational efficiency.
• Analyse operational and financial data—including MPG, tachograph readings, fuel consumption, and damage reports—to identify opportunities for service improvements and cost savings.
• Oversee site housekeeping and maintenance activities to ensure a safe, compliant working environment.
• Be prepared for occasional travel across the UK to support operational needs and strengthen customer relationships.

What we need from you

• Proven extensive experience managing mechanical parcel sortation and process operations, demonstrating strong operational leadership.
• Expertise in continuous improvement methodologies and a track record of successfully implementing process enhancements.
• In-depth knowledge of Drivers Hours regulations, Tachograph requirements, and Working Time Directive (WTD) legislation.
• Comprehensive understanding of Health & Safety standards and their practical application within operational environments.
• Strong leadership skills with the ability to manage, motivate, and develop teams by leading through example.
• Demonstrated experience in budget management, ensuring financial targets are met and resources are optimized.
• Skilled in the development, monitoring, and analysis of KPIs to drive performance and operational excellence.
• Exceptional planning and organizational abilities to effectively meet deadlines in a dynamic environment.
• Proficient in the use and interpretation of computerized systems, including Transportation Management Systems (TMS) and Warehouse Management Systems (WMS).
• High level of accuracy and numeracy with a keen eye for detail, ensuring precision in all aspects of operational management.

Perks of the job

We love to reward our people for the great work they do :

🪴 Build a secure future with a competitive Pension Scheme

🌟 Peace of mind with Life Insurance

🚴 Stay active with our Cycle2Work scheme

🤝 Get the support you need with our Employee Assistance Program

The InPost process

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

Our Culture

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.