Warehouse First Line Manager

DHL Supply Chain; Wakefield; On-site; GBP 29,000 - 34,000; Full time

Job summary

A global logistics leader in Wakefield is seeking a Warehouse First Line Manager to lead a team in achieving operational excellence. The role requires strong leadership and communication skills, experience in a supervisory position, and knowledge of health and safety standards. Successful candidates will oversee productivity and quality while fostering a safe work environment. Employees enjoy a discretionary bonus, pension scheme, and various lifestyle discounts, making this a great opportunity for motivated leaders.

Benefits

Discretionary bonus based on performance

Generous pension scheme with 8% employer contribution

Free confidential 24/7 GP consultations

Retail and lifestyle discounts

Qualifications

• Previous experience in a supervisory or management role within a warehouse or logistics environment.
• Strong leadership and communication skills with the ability to motivate teams.
• Knowledge of health and safety standards and warehouse best practices.

Responsibilities

• Lead, coach, and develop a team of warehouse colleagues to achieve KPIs and service levels.
• Ensure compliance with health and safety regulations and company policies.
• Monitor productivity and quality, implementing improvements where needed.

Skills

Leadership skills

Communication skills

Ability to work under pressure

IT literacy

Tools

Warehouse Management Systems (WMS)

Job description

Pay Rate: £29,269.74
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: Working any 5 from 7, 6am-2pm & 2pm-10pm on rotation
Location: Normanton - Wakefield

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse First Line Manager to lead and motivate a team, ensure operational excellence, drive performance, and maintain a safe and efficient working environment.

WHAT YOU'LL DO

• Lead, coach, and develop a team of warehouse colleagues to achieve KPIs and service levels
• Ensure compliance with health and safety regulations and company policies
• Monitor productivity and quality, implementing improvements where needed
• Manage resource planning and shift allocation to meet operational demands
• Act as the first point of escalation for operational issues and resolve them promptly
• Support continuous improvement initiatives to enhance efficiency and customer satisfaction

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous experience in a supervisory or management role within a warehouse or logistics environment
• Strong leadership and communication skills with the ability to motivate teams
• Knowledge of health and safety standards and warehouse best practices
• Ability to work under pressure and adapt to changing priorities
• IT literacy and experience with warehouse management systems (WMS) is desirable

WHY JOIN US?

• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 15th December 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.