Warehouse and Distribution Supervisor

Sodexo; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider in Colchester is seeking a Warehouse & Distribution Supervisor to manage operations within a military logistics environment. You will oversee a team of 21, ensuring compliance with health and safety standards while delivering high-quality services. Ideal candidates have supervisory experience in warehouse operations, strong communication skills, and a customer service mindset. This role offers on-the-job training, career development opportunities, and various financial and wellbeing benefits.

Benefits

On-the-job training

Fully funded apprenticeship qualifications

Career development opportunities

Qualifications

• Proven experience in a supervisory role within a warehouse or soft FM environment.
• Solid understanding of Health & Safety in the workplace.
• Strong people management and communication skills.

Responsibilities

• Supervise daily operations within the Quartermasters business area.
• Lead a team of 21 colleagues to deliver high-quality services.
• Ensure compliance with MOD regulations and contractual obligations.

Skills

People management

Communication skills

Attention to detail

Customer service mindset

Health & Safety understanding

Tools

MS Office (Word, Excel, Outlook)

Kronos (people management application)

Job description

• 37 hours per week
• Monday - Friday
• £15.29 per hour
• Free Car parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT

Join Our Team - Lead with Purpose in a Mission-Critical Environment

We are seeking a highly organised and proactive Warehouse & Distribution Supervisor to lead day‑to‑day operations within the Quartermasters business area atMerville Barracks, Circular Road South, Colchester, CO2 7UT. You will supervise a team of 21 colleagues, ensuring the delivery of high‑quality services in line with service level agreements, KPIs and contractual obligations.

As a key member of the management team, you will oversee warehouse operations, support MOD accounting and IT systems, maintain excellent client relationships, and deputise for the Warehouse & Distribution Manager during periods of absence.

What you'll do:

Operational Leadership

• Provide daily supervision and task management of the warehouse team.

• Act as the primary contact for all military clothing requirements.

• Ensure consistent delivery of contracted outputs using Sodexo and MOD IT systems.

• Undertake management checks on the internal systems and act as the local SME for the MOD accounting system.

• Maintain service standards in line with SLAs, KPIs, and contractual terms.

Logistics & Systems Management

• Supervise the MIS reporting process, supporting management and higher formations.

• Oversee daily use and administration of Kronos (people management application).

• Ensure availability and serviceability of all Garrison unit stores.

• Deliver logistic outputs in accordance with MOD regulations and procedures.

• Support compliance during internal and external audits.

People & Performance Management

• Attend and deliver team briefings, meetings, and huddles.

• Provide low-level training, manage performance, and address absence or minor disciplinary matters.

• Foster strong client and customer relationships.

Compliance, Safety & Quality

• Conduct service audits to support contractual outputs.

• Report unsafe behaviours, near misses and incidents promptly, supporting a Zero Harm culture.

• Monitor and uphold Health & Safety standards across all operations.

• Care for and maintain company and authority equipment.

Continuous Improvement

• Support service growth while maintaining strict budgetary control.

• Contribute to achieving site budget targets in line with business objectives.

• Build and maintain effective networks across Sodexo and MOD.

• Engage in continuous professional development, particularly within soft FM services.

• Act as the nominated deputy for the maintenance of buildings D07 and K18.

• Undertake any other reasonable tasks as directed by management.

What you bring:

• Proven experience in a supervisory role within a warehouse or soft FM environment.

• Background in military logistics and familiarity with MJDI.

• Strong people management and communication skills.

• Solid understanding of Health & Safety in the workplace.

• Proficient in MS Office (Word, Excel, Outlook).

• Highly organised, with attention to detail and a customer service mindset.

• Held a full UK Driving Licence for 2 years or more.

• Must be over 25 years of age to drive company vehicles (insurance requirement).

Deisrable

• Previous experience managing in a similar supervisory role.

• Health & Safety qualification (e.g. IOSH Managing Safely or equivalent).

• Proven experience in managing client relationships in a logistics or warehouse environment.

• Demonstrated ability to lead, develop, and motivate a team.

• Security Clearance (SC) or willingness to undergo clearance.

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.