Ward Housekeeper

Techwaka; North East; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking a dedicated individual to assist the Food Services Supervisor and Manager at Darlington Memorial Hospital. The role focuses on delivering a professional catering service, ensuring high standards, and maintaining safety regulations. Applicants will contribute to a customer-centered environment and may deal with service-related inquiries.

Responsibilities

• Support the Food Services Supervisor to ensure a high-quality catering service.
• Adhere to food safety and allergen regulations.
• Maintain a customer-focused service.

Job description

Job Summary

To support and assist the Food Services Supervisor and Food Service Manager in the provision of a highly professional catering service at Darlington Memorial Hospital and to ensure that high quality standards are met at all times.

Main Duties of the Job

• To follow the policies and procedures laid down by the catering services in the day-to-day operational management of food service and to ensure a high quality and cost effective service.
• To ensure that food safety and allergen regulations are adhered to at all times.
• Provide and maintain a highly customer focused service to all users.
• Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient catering.
• Work in a safe manner so that no other persons are put at risk whilst completing the required duties.
• Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.
• Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

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