Ward Housekeeper

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Newcastle upon Tyne is seeking a Ward Housekeeper to maintain cleanliness and support non-clinical patient needs on the Assessment Suite. The ideal candidate will manage patient areas, assist with meals, and ensure high hygiene standards, contributing positively to patient care. Flexible working options available. This role is vital for an efficient acute medical admissions unit.

Responsibilities

• Maintain cleanliness and tidiness of patient areas and staff rooms.
• Support patient comfort by ensuring bed spaces are clean and stocked.
• Assist with distribution of meals and beverages.
• Liaise with domestic services and catering teams.
• Provide a friendly presence for patients.

Skills

Good communication and interpersonal skills

Ability to work in a team in a fast-paced environment

Understanding of hygiene standards

Reliable and compassionate approach

Basic IT skills

Education

NVQ Level 2 in appropriate subject or equivalent

Job description

Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust

Ward Housekeeper

The closing date is 30 November 2025

An exciting opportunity has arisen for a Ward Housekeeper on the Assessment Suite at the Royal Victoria Infirmary. The Assessment Suite is a 50 bedded acute medical admissions department caring for patients with a wide range of medical conditions.

The Ward Housekeeper plays a vital role in supporting the smooth running of the Acute Medical Admissions Unit by ensuring a clean, safe, and welcoming environment for patients, staff, and visitors. Working closely with the nursing and clinical teams, the housekeeper helps maintain high standards of hygiene, assists with non-clinical patient care tasks, and contributes to the overall efficiency of the ward.

Essential skills required

• Good communication and interpersonal skills.
• Ability to work effectively as part of a team in a busy, fast-paced environment.
• Understanding of hygiene standards and infection control procedures.
• Reliable, compassionate, and organised approach to work.
• Interview Date: 17 December 2025
• Will be required to work weekends and bank holidays as part of shift work.
• Physically active role requiring manual handling and standing for extended periods.
• Potential exposure to emotionally challenging situations in an acute care setting.

NO AGENCIES PLEASE

Main duties of the job

• Maintain cleanliness and tidiness of patient areas, staff rooms, and communal spaces in line with infection prevention protocols.
• Support patient comfort by ensuring bed spaces are clean, stocked, and well-organised.
• Assist with the distribution of meals and beverages, ensuring dietary needs are met and patients receive appropriate nutrition and hydration.
• Will contribute to effective stock control and maintenance and highlight any deficiencies to the senior qualified nurse on shift when required.
• Liaise with domestic services, portering, and catering teams to coordinate support services.
• Provide a friendly and reassuring presence for patients, helping with basic non-clinical needs.
• Will plan and prioritise own and delegated work tasks and activities.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

• Be an effective member of the multi-disciplinary team assisting the Ward / Department to maintain a safe, clean and comfortable environment for the patients, their families and visitors.
• Report any concerns regarding the patients condition to the qualified nurse.
• Maintain patients privacy and dignity at all times.
• Report to the Nurse in Charge any issues that may prevent cleaning or compromise the safety of the environment.
• Actively contribute to the provision of nutrition of the patients on the Ward / Department.
• May undertake administrative and clinical duties as required.
• To abide by Trust policies and procedures.

Person Specification

Knowledge

• Basic knowledge of Infection Prevention and Control
• Understanding of basic safeguarding

Skills

• Good literacy and numeracy skills
• Good organisational skills
• Use electronic resources to input, save and retrieve information, make appropriate use of the eRecord system
• Basic IT skills

Experience

• Ability to work effectively under direct supervision, as part of the multi-disciplinary team
• Experience of previously working in a health care setting

Qualifications

• NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Newcastle upon Tyne Hospitals NHS Foundation Trust