Ward Hosts

Berry Recruitment; Rownhams; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency has an exciting opportunity for Ward Hosts at Southampton General Hospital. You will be vital in providing high-quality service to patients, coordinating meal and beverage services, and maintaining hygiene standards. The ideal candidate should possess customer service skills, flexibility, and a good basic education. Apply today if you're ready to enhance patient dining experiences in a rewarding environment.

Qualifications

• Good Basic Education including reading and writing skills.
• Experience in a food service environment or catering industry is preferred.
• Flexibility and ability to work under pressure essential.

Responsibilities

• Ensure patients receive appropriate meals and beverages throughout the day.
• Take food orders using the tablet electronic ordering system.
• Maintain hygiene standards in the ward kitchen.

Skills

Customer service skills

Reading and writing skills

Good organisation skills

Flexibility and adaptability

Education

Good Basic Education

Level 2 Food Hygiene

Job description

Berry Recruitment have an exciting opportunity recruiting for Southampton General Hospital. We are looking for Ward Hosts to start ASAP.

You will be an integral part of the Ward patient dining team, ensuring high quality service is provided to the patients. You will be responsible for the co-ordination of the patient meal and beverage services in accordance with the Ward Timing Schedule. You will contribute and organise the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.

Responsibilities

• To ensure that patients are provided with appropriate meals, snacks and beverages at the agreed intervals throughout the day.
• Taking food orders using the tablet electronic ordering system at the agreed time for lunch and supper each day.
• Maintain bedside menus are in good condition and cleaned daily. To maintain the suite of special and therapeutic menus and present to patient who require them.
• To prepare hot / cold beverages including load appropriate trolley / equipment and ensure that all beverages are served at the correct temperature according to food hygiene regulations.
• Load regeneration ovens as necessary and monitor and record food temperatures.
• To ensure that at the end of every meal and beverage service that all cutlery, crockery and condiments are removed from the patient areas.
• To wash utensils used in the preparation, regeneration and serving of food and beverages including the cutlery, trays and crockery used for patients.
• To ensure the ward kitchen hygiene standards are maintained.
• To monitor and record fridge and freezer temperatures daily in accordance with food safety regulations and report problems as appropriate.
• To ensure patients whose fluid intake is not medically restricted have access to fresh drinking water, 2 water jug changes per day, including ad hoc top ups.
• To maintain food safety and hygiene standards in your place of work and apply the food safety procedures applicable in your work area.
• Demonstrate high standards of courteous interaction with patients and Trust staff to optimise patient food and beverage consumption.
• Undertake any other ad hoc duties as prescribed by your Team Leader / Supervisor / Manager and within scope of skill and capability.

Qualifications

Essential

• Good Basic Education including reading and writing skills
• Basic Health & Safety
• Working within a food service environment / catering industry
• Customer service skills including clear verbal communication
• Understand the importance of hygiene and safety and special diet awareness

Desirable

• Level 2 Food Hygiene
• An understanding of COSHH

Also required

• Flexibility and adaptability
• Good organisation skills
• A 'can do' attitude
• Ability to work effectively alone and as part of the team
• Present a professional image
• Ability to work within a busy and warm environment
• Ability to work under pressure
• Ability to follow departmental regulations and assimilate training
• Flexible approach to working schedules
• Efficient attention to detail

If this sounds like you, please apply today!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.