Ward Host - THC

Horder Healthcare; Crowborough; On-site; GBP 10,000 - 40,000; Full time

Job summary

A multi-service healthcare provider in Crowborough is seeking a motivated Ward Host to connect patients with the catering team. Responsibilities include taking meal orders, preparing trays based on dietary needs, and ensuring high standards of hygiene and safety. The ideal candidate will play a vital role in enhancing the patient experience within a supportive team. This position provides opportunities for development in a thriving healthcare environment.

Benefits

Competitive salary with enhanced evening pay

Ongoing learning and development opportunities

Supportive team culture

Access to wellbeing resources and staff benefits

Qualifications

• Motivated and personable, with a strong focus on quality service.
• Experience in customer interaction and food service is beneficial.

Responsibilities

• Take and communicate food and beverage orders for patients and staff.
• Prepare trays for meal service according to dietary needs.
• Support the kitchen operations by serving and restocking.
• Maintain hygiene and food safety standards.
• Participate in training related to food hygiene and safety.

Skills

Communication

Customer Service

Food Hygiene Awareness

Attention to Detail

Teamwork

Job description

Join the 5-star team at The Horder Centre, where exceptional care goes beyond clinical treatment. We're looking for a motivated and personable Ward Host to be a key link between our patients and the catering team, ensuring every meal is served with care, attention to detail, and a smile. You'll play an essential role in creating a positive patient experience, from taking and delivering meal orders to maintaining high standards of hygiene and food safety. As the friendly face of our catering service, you'll also support the kitchen team during peak periods and help ensure our service runs smoothly from start to finish. This is an exciting opportunity to work in a supportive, professional environment where your work truly matters and where there's plenty of room to grow and develop.

What You’ll Be Doing

• Taking and communicating food and beverage orders for patients, visitors, and staff
• Preparing trays and trolleys for meal service based on specific dietary needs
• Supporting kitchen operations by serving, preparing cold dishes, and restocking service areas
• Ensuring high standards of hygiene, food safety, and customer satisfaction
• Attending training in food hygiene, allergen awareness, and health & safety
• Playing an active role in patient feedback and service improvement

Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.

We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work. Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments - means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people. We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.

Benefits

• A competitive salary with enhanced evening pay
• Ongoing learning and development opportunities
• A supportive, professional team culture
• Access to wellbeing resources and staff benefits