Ward Clerk - Respiratory Ward

NHS; Slough; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in Slough is seeking a highly organised Ward Clerk for a busy medical ward. As the first point of contact, you’ll manage communication and administrative tasks, ensuring the smooth operation of patient care. The ideal candidate should have excellent communication skills, experience in clerical duties, and a high standard of IT literacy. This role offers a fixed-term contract with opportunities for flexible working, prioritising work-life balance and inclusivity.

Benefits

Flexible working arrangements

Professional development opportunities

Qualifications

• High standard of English communicational skills (verbal and written).
• Experience of clerical duties.
• Experience of working within a hospital setting.

Responsibilities

• Coordinate communication between healthcare professionals, patients, and families.
• Manage day-to-day ward administration with accuracy and efficiency.
• Maintain and update patient records and admission/discharge systems accurately.
• Provide administrative support to nursing and medical staff.

Skills

Highly organised

Self-motivated

Reliable

Strong team player

Epic Knowledge

Education

GCSE or equivalent in Maths and English

Excel and Word qualification

Tools

IT literacy

Job description

12 month fixed term contract - 23 hours per week

We are seeking a highly organised and proactive Ward Clerk to join MADU , our busy 16 bedded high dependency respiratory and medical ward. As the first point of contact for patients, relatives, and visitors, you will provide essential administrative support that keeps the ward running smoothly.

In this pivotal role, you will:

Coordinate communication between healthcare professionals, patients, and families.

Manage day-to-day ward administration with accuracy and efficiency.

Help create a welcoming and supportive environment for all who visit the ward.

This is an excellent opportunity for a motivated individual who thrives in a fast-paced healthcare setting and wants to make a meaningful contribution to patient care by ensuring the seamless operation of a vital hospital ward.

Main duties of the job

Carry out general clerical and administrative tasks, ensuring tidy and safe work areas.

Manage telephone enquiries, video call entry, and act as first point of contact for patients and visitors.

Maintain and update patient records and admission/discharge systems accurately.

Liaise with ward staff and other departments (e.g., consultants' secretaries, pharmacy, transport, porters) to support smooth operations.

Provide administrative support to nursing and medical staff, including making appointments and assisting with audits.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

• High standard of English communicational skills (verbal and written) with GCSE or equivalent in Maths and English
• Excel and Word qualification or relevant transferable evidenced experience

Experience

• Experience of clerical duties
• High Standard of IT literacy/experience
• Experience of working within a hospital setting

Skills and Knowledge

• Highly organised
• Self-motivated and enthusiastic
• Reliable and adaptable
• Strong team player
• Epic Knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.