Ward Clerk - Haematology Day Case Unit and Ward F11

Northern Care Alliance NHS Foundation Trust; Oldham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in Oldham is seeking a part-time Ward Clerk primarily in Haematology. The role involves ensuring timely reception processes, assisting patients in accessing services, booking appointments, and handling sensitive inquiries. The ideal candidate will have strong communication skills, advanced keyboard skills, and experience in a team environment. This position also offers a supportive benefits package, including flexible working opportunities.

Benefits

Flexible working opportunities

Annual leave allowance

Health and wellbeing activities

Qualifications

• Experience of working with a team.
• Computer literate with knowledge of inputting and retrieval of data.
• Previous experience of EPR and other NHS systems.

Responsibilities

• Attend and assist patients in accessing appropriate services.
• Speak to patients directly or over the phone to address their needs.
• Use Patient Centre for patient reception tasks.
• Book appointments as required.
• Handle sensitive enquiries.
• Accurate record-keeping of patient data.
• Coordinate clinic preparations and admin tasks.

Skills

Advanced Keyboard Skills

Ability to communicate clearly

Ability to work as part of a team

Proven organisational skills

Ability to multi-task

Education

English GCSE or equivalent

Job description

Ward Clerk - Ha Ward F11

The closing date is 29 December 2025

A part time (33 hours) maternity cover opportunity has arisen for a Ward Clerk primarily based in Haematology to ensure all reception processes are carried out in a timely and accurate manner, providing an efficient reception and quality service to all users.

The post holder will interact with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.

Main duties of the job

• Attend, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Speak face to face or over the telephone to deal with the patient’s needs, including booking appointments.
• Use Patient Centre and attend patients on reception desks.
• Book appointments for patients as required.
• Deal with enquiries of a sensitive nature.
• Attend departmental meetings as required.
• Accurately record and collect patient data using Patient Administration System, identifying and correcting errors including patient demographics.
• Coordinate clinic preparation and various admin tasks to support clinical activity.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values – care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work‑life balance.

Person Specification

Experience

• Experience of working with a team
• Computer literate with knowledge of inputting and retrieval of data on computer
• Previous experience of EPR and other NHS systems

Skills

• Advanced Keyboard Skills
• Ability to communicate in a clear and concise manner
• Ability to work as part of a team
• Proven organisational skills and ability to prioritise workload with interruptions and changing priorities
• Ability to multi‑task and prioritise own workload

Qualifications

• English GCSE or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Care Alliance NHS Foundation Trust