Ward Clerk

Hull University Teaching Hospitals NHS Trust; Hull and East Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare institution in the UK is seeking a motivated Ward Clerk to provide essential administrative support in a dynamic environment. Responsibilities include managing patient admissions and discharges, updating bed states, and engaging with multidisciplinary teams. The ideal candidate will have a good standard of education, strong communication skills, and an interest in the NHS. This role offers a working schedule from Monday to Friday, ensuring a balanced work-life commitment.

Qualifications

• Experience of providing a service to patients or customers.
• Understanding of the clinical administration pathway.
• Knowledge of working within the General Data Protection Regulations 2018.

Responsibilities

• Updating bed states and managing patient admissions and discharges.
• Requesting and filing case notes and performing general admin duties.
• Participating in the end-to-end patient pathway providing administrative support.

Skills

Excellent verbal and written communication skills

Good understanding of and strong interest in the NHS

Ability to manage multiple tasks simultaneously

Strong attention to detail

Proactive and able to work on own initiative

Education

Good standard of general education to GCSE level or equivalent

NVQ Level 2 in administration

Vocational Level 3 in administration

Tools

Microsoft Office products

Job description

Ward Clerk

The closing date is 20 January 2026

At Hull University Teaching Hospitals, our staff are our most valuable resource and we are committed to creating a happy and healthy workforce who feel engaged, energised and fulfilled at work.

We're looking for REMARKABLE PEOPLE to work in this EXTRAORDINARY PLACE.

The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As an Administrator you will be involved in the end‑to‑end patient pathway providing administrative support to our clinicians.

Whether working with our inpatient teams in managing surgical waiting lists, our outpatient teams in patient consultations or our administration teams managing clinical typing and tracking, you must be committed to delivering a high standard of patient care and have a flexible attitude to work as part of a multidisciplinary team.

Main duties of the job

We are looking for an enthusiastic and reliable Ward Clerk to work at Hull Royal Infirmary.

Monday to Friday 8:00 am – 4:00 pm with a 30‑minute unpaid break.

You will be responsible for updating bed states, admitting and discharging patients, requesting and filing case notes and general admin duties.

What you bring

• Passionate about what you do and take pride in delivering the very best work
• Excellent verbal and written communication skills with a confident telephone manner
• Good understanding of and strong interest in the NHS
• Experience working effectively, using initiative and thinking on your feet
• Thrives on a challenge
• Remains calm under pressure, can manage multiple tasks simultaneously and maintain excellent attention to detail while meeting strict deadlines
• Effective communicator with strong interpersonal skills, able to build rapport with a range of people, including senior key stakeholders and colleagues

Education / Qualifications

• Good standard of general education to GCSE level or equivalent, including Maths and English Language.
• NVQ Level 2 in administration
• Vocational Level 3 in administration

Knowledge, Training & Experience

• Experience of providing a service to patients or customers
• Experience of using electronic systems
• Experience of Microsoft Office products
• Understanding of the clinical administration pathway
• Knowledge of working within the General Data Protection Regulations 2018

Communication and Interpersonal Skills

• Good organisational skills
• Ability to prioritise own workload
• Proactive and able to work on own initiative
• Knowledge of Trust Access Policy and Referral to Treatment rules and guidelines
• Adherence to General Data Protection Regulations 2018

Special Attributes and Other

• Professionalism
• Caring
• Accountable
• Interest in personal development
• Flexible approach to hours and conditions
• Willingness to travel to other trust sites

Equal Opportunities Statement

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Employer name

Hull University Teaching Hospitals NHS Trust