Ward Clerk

Cygnet Group; Coventry; On-site; GBP 27,000; Full time

Job summary

A national mental health service provider is seeking a Ward Clerk to support hospital administration at Cygnet Joyce Parker Hospital in Coventry. This role entails supporting clinical staff, managing patient information, and maintaining accurate records. Ideal candidates will possess strong organizational skills, communication abilities, and experience in a fast-paced healthcare environment. This position offers a salary of £26,520 per year, with opportunities for career progression and comprehensive support.

Benefits

Strong career progression opportunities

Expert supervision and support

Pension scheme

Cycle to work scheme

Employee discount savings

Qualifications

• Organised and diligent, able to adhere to processes.
• Experienced in administration within a hospital.
• An excellent communicator with strong interpersonal skills.

Responsibilities

• Assist clinical staff in ward administration.
• Ensure accurate recording and circulation of information.
• File patient case notes and conduct audits to ensure paperwork is up to date.
• Answer telephone, cover reception and undertake administrative duties.
• Ensure reports are submitted on time and care plans are accurate.

Skills

Administration in a fast-paced hospital environment

Knowledge of mental health and patient confidentiality

Data analysis using Microsoft Excel

Proficient in Microsoft Word and PowerPoint

Excellent verbal and written communication

Problem-solving under pressure

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You'll be working 40 hours per week (Monday to Friday 09:00am to 17:00pm) at Cygnet Joyce Parker Hospital, helping ensure the smooth and safe management of our care.

Cygnet Joyce Parker Hospital is our emergency mental health hospital in Coventry. The service supports adults across three wards to move as quickly and safely as possible to the most appropriate and least restrictive environment for them.

Our model of care promotes a collaborative approach whereby family, service users, commissioners and carers are all involved in the rehabilitation and recovery of the individual.

Your day-to-day...

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time & that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We'll offer you

• £26,520 per year
• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• Cycle to work scheme & employee discount saving

You are...

• Experienced in administration in a fast‑paced hospital environment
• Organised, diligent & can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high‑quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference - we want to talk to you.

Click the button to apply