Ward Administrator

Mersey Care NHS Foundation Trust; Knowsley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare trust in the North West is seeking a developing Administrator to support the Knowsley Inpatient Admin Team. The role involves providing comprehensive administrative support and ensuring excellent customer care. The ideal candidate will have strong organisational skills, be computer literate, and capable of working with limited supervision. Join a dedicated team committed to delivering 'perfect care' within a transformative service environment.

Qualifications

• Developing Administrator with strong organisation and people skills.
• Proficient in computer usage and able to work independently.
• Capable of delivering high-quality administrative support.

Responsibilities

• Provide accurate administration and clerical duties for inpatient areas.
• Be an integral part of the ward and administrative teams.
• Demonstrate good communication and organisational skills.

Skills

Good organisation skills

People skills

Computer literate

Ability to work with limited supervision

Job description

Overview

We have an exciting opportunity for a developing Administrator to support the Knowsley Inpatient Admin Team. The successful candidate will have good organisation and people skills, be computer literate and have the ability to work with limited supervision. The post holder will provide a comprehensive and high-quality administrative support service and will be expected to deliver excellent customer care. The post holder will have the ability to support with call handling whilst being empathetic and understanding to service users.

Responsibilities

• Provide a timely, accurate and comprehensive range of administration, clerical, and cashier duties to support inpatient areas across the Division.
• Be a key member of the ward based and administrative teams.
• Work with a high level of accuracy, a commitment to team working and continuous improvement to bring about positive service outcomes.
• Demonstrate good written and verbal communication skills and demonstrable organisational and time management ability.
• Support with call handling while delivering empathetic and understanding service to service users.

Qualifications / Skills

• Developing Administrator with good organisation and people skills.
• Computer literate and able to work with limited supervision.
• Ability to deliver high-quality administrative support and excellent customer care.

About Mersey Care

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

Our Commitment

At the heart of all we do is our commitment to "perfect care" - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We are delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.