Waking Night Support Worker

UK Addiction Treatment Centres; Banbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading addiction treatment provider in Banbury seeks a compassionate Waking Night Support Worker to provide overnight care. This role involves supporting clients' well-being, encouraging night-time routines, managing care plans, and ensuring safety. Ideal candidates will have strong organisational and communication skills, empathy, and a commitment to teamwork. The position offers competitive pay, a wellness programme, and opportunities for training and development.

Benefits

Employee of the Month Scheme

Blue Light Card

Wellness Programme

Free Training and Development

Birthday Off

Company Pension Scheme

Free On-site Parking

Employee Appreciation Days

Qualifications

• Strong organisational and time-management skills.
• Clear and confident verbal and written communication.
• Ability to work independently overnight and as part of a wider team.
• Excellent listening skills and emotional intelligence.

Responsibilities

• Provide overnight care and welfare checks.
• Encourage appropriate night-time routines.
• Prepare rooms and documentation for admissions.
• Support safe medication management.
• Maintain clear and accurate records.
• Ensure communal and client areas are clean.
• Carry out security and health & safety checks.
• Communicate effectively with colleagues.

Skills

Organisational skills

Time-management skills

Verbal communication

Written communication

Empathy

Emotional intelligence

Negotiation skills

Customer-focused mindset

Tools

Google Suite

Job description

Waking Night Support Worker (Recovery)

Banbury Lodge – Oxfordshire (OX16)

£12.60 per hour | 43.75 hours per week

Rolling 2-week rota

Shifts: 19:30 – 08:00

Week 1: 3 shifts | Week 2: 4 shifts

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

Join our mission as a Waking Night Support Worker, at our centre, Banbury Lodge, Oxfordshire!

Why Join UKAT as a Waking Night Support Worker?

• Employee of the Month Scheme – You could receive up to £100 each month!
• Blue Light Card – Enjoy thousands of discounts at your favourite retailers.
• Wellness Programme with BUPA – Your health and well‑being are a priority.
• Free Training and Development – Grow your skills with our ongoing opportunities.
• Birthday Off – Celebrate your special day with an extra day off!
• Company Pension Scheme – Plan for your future with our pension plan.
• Free On‑site Parking – Hassle‑free parking available for our team.
• Employee Appreciation Days – Win prizes and recognition for outstanding contributions.

Our Core Values:

At the heart of everything we do are our four core values:

Understanding – listening, empathising, and responding to individual needs.

Kindness – treating everyone with dignity, respect, and compassion.

Accountability – taking responsibility for our actions and maintaining high standards.

Teamwork – working collaboratively to achieve the best outcomes for our clients.

Main Responsibilities of the Waking Night Support Worker:

• Providing overnight care and welfare checks in line with individual care and risk management plans.
• Encouraging appropriate night‑time routines and managing client behaviour in line with policy.
• Preparing rooms, documentation, and client packs for admissions and ensuring discharge paperwork is completed accurately.
• Supporting safe medication management, including handovers, counts, and reporting discrepancies.
• Maintaining clear, accurate records and completing handovers for the day team.
• Ensuring communal and client areas are clean, safe, and ready for the following day.
• Carrying out security and health & safety checks, escalating concerns where required.
• Communicating effectively with colleagues and working collaboratively to support continuity of care.

Desirable Criteria:

• Strong organisational and time‑management skills.
• Clear and confident verbal and written communication.
• Ability to work independently overnight and as part of a wider team.
• Proficiency in Google Suite (Docs, Sheets, Gmail, Calendar).
• Excellent listening skills and emotional intelligence.
• Confidence working safely and effectively on your own.
• Strong boundary‑setting and negotiation skills.
• Experience creating and reviewing risk management plans.
• A calm, empathetic, and non‑judgemental approach.
• Ability to remain composed in high‑pressure situations.
• Strong customer‑focused mindset.

What to Expect from Our Recruitment Process:

• If successful in your initial application, our talent acquisition specialist will contact you to discuss the role further.
• You’ll then be invited for a face‑to‑face interview following a successful phone call.
• After the interview, we’ll inform you of the outcome within 5 - 7 working days.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all