Waiting staff- 40 hours

Genting Casinos UK Ltd.; Birmingham; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hospitality group in Birmingham is seeking a dedicated waiter/waitress to join their team at Sky Bar & Restaurant. The successful candidate will need to have prior experience in a similar role and demonstrate excellent customer service skills. Flexibility is vital as shifts will vary, including evenings and weekends. This position contains many benefits, including competitive salary, career progression opportunities, and staff discounts.

Benefits

Competitive salary

Flexible benefits, including health cash plan

Discounted gym membership

Free on-site parking

Opportunities for career progression

Qualifications

• Minimum of 1 year's experience in a similar role is required.
• Flexibility in working hours across afternoons, evenings, weekends, and bank holidays.
• Desirable experience in a fast-paced hospitality environment.

Responsibilities

• Provide excellent customer service to ensure 100% customer satisfaction.
• Be proactive in responding to customer needs.
• Maintain an impeccable appearance and engage positively with customers.

Skills

Excellent customer service

Strong communication skills

Knowledge of food and drinks

Teamwork

Job description

We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 year's experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary, so flexibility is required across afternoons, evenings, weekends, and bank holidays.

Responsibilities:

1. Provide excellent customer service to ensure 100% customer satisfaction.
2. Be attentive and proactive in responding to customer and manager needs.
3. Maintain an impeccable appearance with an engaging personality.
4. Work effectively as part of a team with strong communication skills.
5. Have good knowledge of drink selections, including cocktails, and food.
6. Previous experience in a similar role is desirable.

Benefits:

• Dynamic team environment with a competitive salary.
• Free parking and flexible benefits including pension, health cash plan, and discounts.
• Access to an online discount portal and various flexible benefits such as extra holiday purchase, dental insurance, critical illness cover, and travel insurance.
• Life cover, discounts across Resorts World Birmingham, NEC Campus, and the wider Genting UK brand.
• Discounted gym membership, bus and rail passes, uniform, Employee Assistance Programme, and free on-site parking.
• Staff discounts at various venue outlets and participation in company engagement events.
• Opportunities for career progression through Genting Academy.

About Resorts World:

Resorts World is a leisure destination owned by Genting UK Ltd., featuring brands like Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming arcade, and more. Located opposite the Resorts World Arena and NEC, it attracts millions annually with concerts, exhibitions, and events. The vibrant, lakeside location offers a fun and fast-paced working environment.

Inclusive Employer:

We celebrate diversity and value each individual's contribution. We support applicants requiring interview adjustments or assistance.