Waiting Staff

Quod Restaurant & Bar; Oxford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A bustling city centre restaurant is seeking waiting staff who are passionate about delivering exceptional customer experiences. Candidates must have experience in busy dining environments, work well under pressure, and be part of a collaborative team. The role offers a 35-hour work week with competitive pay and an array of employee benefits including meals on duty and discounts within the restaurant.

Benefits

Meals on duty

50% discount on food

Up to £700 recruitment incentive

Employee Assistance Programme

Pension scheme

Uniform provided

Opportunities for career development

28 days holiday including bank holidays

Paid day off on birthday

Team awards and prizes

Hospitality Rewards programme

Qualifications

• Experience in a similar busy restaurant environment.
• Ability to thrive in providing memorable customer experiences.
• Willingness to go the extra mile for customers.

Responsibilities

• Provide excellent customer service to guests.
• Work collaboratively with the restaurant team.
• Handle food and beverage orders efficiently.

Skills

Experience in a busy restaurant

Teamwork

Ability to work under pressure

Passion for food and spirits

Commitment to customer service

Job description

Quod is an independent, bustling, city centre restaurant, bar & terrace with over 250 seats. Located on Oxford’s famous High Street, Quod is open all day, every day serving breakfast, lunch, afternoon tea, and dinner. The menu consists of European classics with an emphasis on British produce. The busy restaurant, with a high level of repeat business, is open every day of the year.

Quod is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. Having recently undergone a complete refurbishment programme, we have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

The ideal candidate:

• Will thrive on giving guests a memorable experience
• Be passionate about food, spirits, wine, and cocktails
• Able to work under pressure
• Enjoy working as part of a team
• Have the natural desire to go the extra mile
• Has experience within a similar busy restaurant

We offer a sensible shift pattern, across a 35-hour working week (Monday to Sunday rota with two days off) with an OTE up to £18.40 per hour, including non-contractual tronc (service charge).

Part-time hours may also be considered.

Waiting Staff Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Uniform provided
• Opportunities to develop within the Company
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.