Waiter / Waitress

The Counter London; London; On-site; Full time

Job summary

A leading restaurant in the heart of Carnaby street is seeking experienced Senior Waiters to deliver exceptional service. With a focus on guest satisfaction, you'll train and mentor new waitstaff while ensuring smooth communication with the kitchen. Join a dynamic team in a vibrant dining atmosphere.

Qualifications

• 2+ years of experience in a chef-led restaurant setting.
• Ability to engage with guests in a friendly and professional manner.
• Strong problem-solving skills.

Responsibilities

• Provide exceptional service to guests and ensure a positive dining experience.
• Train new waitstaff on service protocols and customer interaction.
• Communicate effectively with kitchen staff to ensure smooth operations.

Skills

Problem-solving

Customer engagement

Job description

The Counter Notting Hill is on a a lookout for experienced Senior Waiters!. . **What you will be doing:**. Provide exceptional service to guests, ensuring a positive dining experience.. Train new waitstaff on service protocols, menu items, and customer interaction techniques.. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality. Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods.. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages.. Communicate effectively with kitchen staff and management to ensure smooth operation.. Coordinate with the front-of-house team to deliver seamless service during peak hours.. Provide feedback to management regarding guest experiences, staff performance, and operational issues.. Participate in staff meetings and contribute to discussions on service improvements.. . **You have :**. 2+ years experiences in chef-led restaurant setting. Ability to engage with guests in a friendly and professional manner.. Strong problem-solving skills to handle customer complaints or issues effectively.. Willingness to step in and assist colleagues when needed.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £13 – £15 hourly

About The Counter London :

Chef- led Agean restaurant in the heart of Carnaby street.