Waiter / Waitress

popina trade ltd; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A London-based restaurant is seeking a Front of House Team Member to provide exceptional service and ensure a welcoming atmosphere. Responsibilities include greeting guests, assisting in food preparation, maintaining cleanliness, and upselling menu items. Ideal candidates should have strong communication skills and a willingness to learn. The role offers £13 – £15 per hour with extra cash tips, full-time employment, and an immediate start.

Benefits

Extra Cash Tips

Qualifications

• Experience in a fast-paced environment is advantageous.
• Strong knowledge of food safety practices is preferred.
• Excellent communication skills and passion for guest services.
• Ability to work collaboratively and self-motivate.
• Basic maths skills for handling transactions and processing orders.
• Strong time-management skills for busy periods.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Greet guests warmly to ensure they feel valued.
• Assist with food preparation following safety regulations.
• Provide efficient guest services by taking accurate orders.
• Maintain cleanliness and organization of dining areas.
• Collaborate with kitchen staff for timely order delivery.
• Use basic maths to process transactions.

Skills

Customer service

Food safety knowledge

Basic maths skills

Time management

Team collaboration

Communication skills

Job description

We are seeking a dedicated and enthusiastic Front of House Team Member to join our team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. You will assist in food preparation, maintain food safety standards, and contribute to a positive dining experience through effective guest services and upselling techniques.

Responsibilities

• Greet and welcome guests with a friendly demeanour, ensuring they feel valued from the moment they enter.
• Assist with food preparation in accordance with kitchen standards and food safety regulations.
• Provide excellent guest services by taking orders accurately and efficiently, addressing any inquiries or concerns.
• Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters.
• Collaborate with kitchen staff to ensure timely delivery of orders and high-quality presentation of dishes.
• Employ basic maths skills to process transactions accurately and handle cash responsibly.
• Upsell menu items to enhance the guest experience while contributing to the restaurant's sales goals.
• Manage time effectively to ensure all tasks are completed within designated shifts while maintaining high service standards.

Qualifications

• Previous experience in a fast‑paced environment is advantageous but not essential.
• Strong knowledge of food safety practices is preferred.
• Excellent communication skills and a passion for providing outstanding guest services.
• Ability to work collaboratively within a team while also being self‑motivated.
• Basic maths skills for handling transactions and processing orders efficiently.
• Strong time‑management skills to handle busy periods effectively.
• A willingness to learn and adapt in a fast‑paced environment, with a focus on helping others.

Experience: Required
Languages: English – Advanced
Employment: Full‑time
Salary: £13 – £15 hourly
Benefits: Extra Cash Tips
Starting time: Immediate start!