Waiter/Waitress

Black Rock Restaurants; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading restaurant group in Brighton is seeking a Waiter/Waitress to join their dynamic team. You will ensure guests receive warm and friendly service, take accurate orders, and maintain a clean dining area. The role offers great progression opportunities, a competitive pay package, and flexibility in hours. Ideal candidates are passionate about hospitality and enjoy working in a team environment. Join us to be part of something special!

Benefits

Competitive pay package

Free food and drinks on shift

50% staff discount at all restaurants

Extra holiday after first five years

Refer a Friend scheme

Cycle to Work scheme

Flexible hours and shift patterns

Qualifications

• Experience in a customer service role in hospitality.
• Strong communication skills to engage with guests.
• Ability to work in a team and support colleagues.

Responsibilities

• Provide warm and friendly service to guests.
• Take orders and communicate menu items and specials.
• Maintain cleanliness and organization in service area.
• Work with kitchen and sales teams for a seamless experience.
• Handle guest requests and resolve issues.
• Support the team during busy periods.

Skills

Friendly and attentive service

Menu knowledge and recommendations

Good communication skills

Teamwork

Job description

Role

Waiter / Waitress

Site

Crazy Goose

Location

Brighton

Overview

Join One of Brighton’s Hidden Gems, opening in January 2026!

We’re a food‑led pub and dining room offering premium, classic British dishes with creative twists. A relaxed spot for weekday dining, delicious cocktails, or a cosy pint with friends.

Be part of a dynamic FOH team at Brighton’s newest dining pub — a stylish yet relaxed spot loved by locals, foodies, families, and weekend socialisers. From welcoming guests to delivering warm, memorable service, you’ll help create the atmosphere that makes our venue stand out. With vibrant weekends, cosy weekday service, and a supportive team, it’s the perfect place to grow your hospitality career.

Part of the award‑winning Black Rock Restaurant Group, a family unique, passionate, and food‑led venues in Brighton & London.

Key Responsibilities

Provide warm, friendly, and attentive service to all guests, ensuring a memorable dining experience.

Take orders accurately, offer recommendations, and confidently communicate menu items, allergens, and specials.

Deliver food and drinks promptly and professionally, following company service standards.

Maintain a clean, organised, and well‑presented section throughout service, including table resets and floor checks.

Work closely with the FOH, Kitchen & Sales teams to ensure a top‑notch customer journey from start to finish.

Ensure all guest requests are handled efficiently and any issues are resolved or escalated to management when needed.

Support the wider team during busy periods, helping run food, clear tables, and assist colleagues as required.

Follow all health & safety, food hygiene, and licensing regulations in line with company procedures.

Represent the brand with a positive attitude, great communication, and a commitment to delivering exceptional hospitality.

What We Offer In Return

• A truly competitive pay package
• Free food and drinks on shift
• Team incentives, trips and rewards
• 50% staff discount at all our restaurants for you, your friends & family
• An extra day’s holiday every year for your first five years
• Refer a Friend scheme – earn money per successful hire
• Cycle to Work scheme
• Flexible hours and shift patterns

By joining Black Rock Restaurants, you will become part of one of the leading restaurants groups. At Blackrock Restaurant Group we pride ourselves recruiting strong passionate individuals that thrive working in hospitality and being part of an established team. Great progression opportunities available across the group to any future stars from all departments. If you want to be part of something special then come and be part of the friendliest team in town, we would love to hear from you.