Waiter

Sam's, Genuine Restaurants Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading restaurant group in London is seeking friendly and motivated waiting staff to deliver exceptional customer service in a fast-paced environment. Successful candidates will have previous experience, a passion for hospitality, and strong communication skills. Join the team to benefit from competitive pay, meals on duty, and opportunities for career growth.

Benefits

Meals on Duty - Twice a day

Generous employee Discounts

Complimentary Anniversary Meal

Generous Referral Bonus Scheme

Monthly Performance Bonus

Excellent Opportunities for career progression

Qualifications

• At least 2 years of experience in a similar environment
• Proof of 'Right to Work' in the UK
• Reliable and hard-working

Responsibilities

• Manage a designated section of tables and ensure smooth dining experience.
• Greet guests warmly and assist with orders and payments.
• Maintain cleanliness of workstation and dining area.

Skills

Attention to Details

Customer Service

Ability to Work Under Pressure

Team Player

Positive Attitude

Job description

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We are looking for smiley, friendly, and positivewaiting
staffto join our team. You will have great attention to details and
can maintain an immaculate presentation. Ourwaiting staffare
expected to be excellent communicators and have a passion for delivering
exceptional customer service.

Traits and Skills Required

- Smiley, Friendly,
Positive-
Great Attention to Details

- Customer Service
Oriented-
Ability to Work Under Pressure

Main Responsibilities

As a Waiter/Waitress, you will be responsible for managing a
designated section of tables, ensuring that guests are greeted warmly and that
their dining experience runs smoothly from start to finish. If the Host is
unavailable, you will take the initiative to welcome guests and direct them to
their seats. You will present menus, provide detailed information on menu
items, specials, allergens, and promotions, ensuring guests have a full
understanding of what’s on offer.

You will take food and drink orders accurately, ensuring
that all customer requests are met in line with our procedures. You will also
be responsible for being fully aware of allergens and following internal safety
protocols to deliver food safely. Maintaining clean and presentable tables is a
key part of the role, as is offering excellent customer.

Additionally, you will have the opportunity to upsell
additional items from the menu, such as desserts, drinks, or sides, when
appropriate. Handling payments accurately and efficiently is essential, as is
assisting with the opening and closing duties, including setting up and
breaking down the dining area and staff spaces. You will ensure your
workstation is clean and organised at all times.

You will also learn to use our EPOS system and may be asked
to support the team during busy periods by taking on extra tasks. Completing
daily checklists to ensure that all tasks are completed is also part of your
role.

Sam's, Genuine Restaurants Group awards:

• 2023,
  Caterer's 11th best place to work in Hospitality in UK!
• Recently
  nominated for Catey's restaurateur of the year award 2023.
• Recently
  nominated by the public as the 2nd favourite restaurant in London in 2023,
  in the Harden's Guide.

Are you?:

• Reliable,
  hard working, a team player who is passionate about delivering perfect
  hospitality in a fast paced high end restaurant?
• Someone
  with a “A Can Do Attitude”?
• Have
  at least 2 years experience in a similar environment?
• Live
  within 3 miles or be willing to travel at day and night time. If commuting
  is not sustainable in the long term, think twice before applying.

If you join us, your benefits Include:

• Competitive
  rates of pay
• Meals
  on Duty - Twice a day
• Generous
  employee Discounts throughout our stores and restaurants
• Complimentary
  Anniversary Meal: Every 12 months, for 2 people
• Generous
  Referral Bonus Scheme
• Monthly
  Performance Bonus & Rewards
• Monthly
  competitions and prizes
• Excellent
  Opportunities for career progression

Pay

Pay comprises of house pay £12.21 plus tronc

*This is a permanent role*

*Only those with proof of "Right to Work" in
the UK will be considered*