Waiter

Ham & Egg Ltd; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A dynamic hospitality group in Greater London is seeking enthusiastic individuals for exceptional service in a lively restaurant environment. You'll be responsible for creating positive dining experiences by welcoming guests and providing thoughtful recommendations. Ideal candidates are natural communicators with a passion for hospitality and a willingness to learn about food and wine. Enjoy a supportive team, flexible shifts, and generous perks including discounts and professional development opportunities.

Benefits

Flexible shift patterns

Generous refer-a-friend bonus

50% off dining across all locations

Delicious team meals each shift

Up to 28 days holiday

Qualifications

• Previous experience in a quality-driven restaurant or bar preferred.
• Natural people person with a love of hospitality.
• Interest in food and wine, with a willingness to learn.

Responsibilities

• Deliver exceptional service and welcome guests warmly.
• Guide guests through menus and recommend dishes.
• Maintain a polished and friendly atmosphere.

Skills

Customer Service

Food & Wine Knowledge

Communication Skills

Teamwork

Job description

Why You’ll Love This Role

Every shift is full of energy and variety. One moment you’re welcoming guests with genuine warmth, the next you’re recommending the perfect wine to pair with their meal, or keeping service smooth and upbeat on a busy Saturday night. You’ll be at the heart of the action, delivering memorable dining experiences that make people want to return again and again.

What You’ll Be Doing

• Delivering Exceptional Service : Welcome every guest with confidence, warmth, and a smile.
• Food & Wine Knowledge : Guide guests through our menus, recommend dishes and drinks, and share your passion for hospitality.
• Creating Atmosphere : Bring energy and personality to the floor, keeping the vibe polished, friendly, and relaxed.
• Building Connections : Make guests feel at home, creating genuine experiences that turn visitors into regulars.
• Team Player : Support your colleagues across the floor and back of house, ensuring smooth and efficient service.
• Standards & Care : Keep tables, service areas, and guest spaces looking their best while upholding health & safety standards.

What We’re Looking For

• Previous experience in a quality-driven restaurant or bar (preferred but not essential).
• A natural people person with a love of hospitality.
• Interest in food and wine, with a willingness to learn and grow.
• Strong communication skills and a positive, team-first attitude.
• Calm, reliable, and thrives in a fast-paced environment.

Why You’ll Love Working Here

• A fun, friendly, supportive, and inclusive team that feels like family.
• Endless opportunities to expand your food & wine knowledge.
• Delicious, freshly cooked team meals every shift.
• Flexible shift patterns (days and evenings)… plus Sundays off!
• Generous refer-a-friend bonus of up to £1000.
• 50% off dining across all HAM. Restaurant locations.
• 20% off wine retail.
• Access to Wagestream benefits & flexible pay.
• Enhanced parental leave, including “paw-ternity” for pet parents.
• Up to 28 days holiday (increasing with length of service up to 36!).
• 24 / 7 Employee Assistance Programme & Wisdom App for health & wellbeing.
• The chance to be part of a creative, ambitious, and growing hospitality group with plenty of room to develop.