VW Parts Advisor: Front Desk & Workshop Parts Specialist

Listers; Nuneaton and Bedworth; On-site; GBP 33,000; Full time

Job summary

A leading automotive retailer in England is seeking a Parts Advisor to join their Volkswagen Dealership in Nuneaton. This role involves interacting with customers, handling parts supply, and ensuring an exceptional level of service. The ideal candidate should have experience in a similar role or be willing to learn. The position offers a base salary with a bonus potential, alongside a robust benefits package including 25 days of holiday, pension, and wellness programs.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Staff discount on car servicing

Long service incentives

Qualifications

• Previous experience as a parts advisor or knowledge from a similar motor factor role.
• Ability to learn quickly and understand vehicle parts.
• Proactive approach with strong customer relationship-building skills.

Responsibilities

• Interact with customers and supply parts efficiently.
• Pick parts for customer orders and workshop job cards.
• Ensure regular replenishment of consumables and service parts.
• Process warranty claims accurately and promptly.

Skills

Customer service

Communication

Sales drive

Organizational skills

Job description

A leading automotive retailer in England is seeking a Parts Advisor to join their Volkswagen Dealership in Nuneaton. This role involves interacting with customers, handling parts supply, and ensuring an exceptional level of service. The ideal candidate should have experience in a similar role or be willing to learn. The position offers a base salary with a bonus potential, alongside a robust benefits package including 25 days of holiday, pension, and wellness programs.