VP of Product (AI Adoption)

Multiverse; London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading tech company in London seeks an exceptional leader to develop and scale its groundbreaking AI Adoption platform. The role involves driving product strategy, engaging customers, and building a dedicated team. Ideal candidates have a proven track record in product launches, deep experience in B2B sales, and a strong understanding of AI and machine learning challenges. This position offers extensive benefits, including a hybrid work schedule and generous time-off policies.

Benefits

27 days holiday plus additional days off

Private medical insurance

Hybrid work offering

Work-from-anywhere scheme

Weekly socials and company events

Qualifications

• Proven track record launching new products or entering new markets.
• Deep experience in developing products with technical teams.
• Experience in hiring and scaling product and commercial teams.

Responsibilities

• Define the platform's long-term vision, strategy, and roadmap.
• End-to-end ownership of the product lifecycle from concept to launch.
• Build relationships with customers and partners for product evolution.
• Recruit, develop and scale a dedicated cross-functional team.
• Expand to new customers and markets for sustainable business results.

Skills

Product strategy

B2B sales experience

Understanding of AI/ML

Collaborative leadership

Data-driven decision making

Job description

About the Opportunity

We're seeking an exceptional leader to develop, launch and scale our groundbreaking AI Adoption platform. You will be reporting directly into the Founder & CEO of Multiverse. This role represents a unique opportunity to build a new product from the ground up, blending a mix of software and services to deliver customer ROI at scale. The role would suit a highly customer-centric and product-focused leader who has previously brought a new software product to market, ideally as a founder or core member of an early-stage start-up team.

Multiverse's established UK apprenticeship business has over 1500 customers and is rapidly growing. In parallel, we can see clear demand from our customers and partners for a non-apprenticeship product, which drives AI tool adoption. Despite massive investments in Microsoft 365 Copilot and other enterprise AI solutions, adoption rates remain frustratingly low, with our US data showing only 42% of AI licenses are actively used with $4.5M wasted per 1,000 employees on underutilized SaaS tools.

This is a rare opportunity to:

• Lead a category-defining product with proven initial traction into a greenfield UK market
• Solve a massive enterprise pain point that affects every major global company
• Build something from scratch while leveraging proven playbooks and IP
• Shape the future of work in the AI era.

What you'll build

Our team has created an MVP product which has shown 7x adoption results in initial customer pilots. Using a mix of software and services, it delivers personalised, role and tool-specific AI use cases and upskilling at scale. Social features, along with measured and reported RO,I further drive adoption and business impact.

We're now looking to develop and scale this product at pace, with the VP AI Adoption Product hiring a dedicated team of engineers, engagement managers and more to expedite its roll out. You'll establish our Adoption Platform as its own 'start-up' within the business, with the benefit of our existing customer base, IP and established team to support its growth.

Key Responsibilities

1. Product Strategy and Vision: Define the platform's long-term vision, strategy, and roadmap, continually iterating on it to find established product market fit.
2. Product Development and Launch: end-to-end ownership of the product lifecycle from concept to launch and iteration, creating a product that delights customers and delivers measured business impact.
3. Customer / Partner Centricity and Engagement: Build relationships with customers and partners to maintain focus on their needs for continuous product evolution, including implementing development partner programmes.
4. Team Recruitment and Leadership: Recruit, develop and scale a dedicated cross-functional team, fostering an agile, results-driven environment and collaboration with existing Multiverse teams.
5. Scale to Deliver Sustainable Business Results: Expand to new customers and markets, maturing the product to deliver scaled customer adoption and business impact. Own the product's P&L, including revenue and margin goals.

About you

Required Experience

• Proven track record launching new products or entering new markets
• Deep experience in developing products with technical teams
• Deep experience in B2B sales to C-Suite decision makers
• Strong understanding of AI/ML landscape and enterprise adoption challenges
• Experience in hiring and scaling product and commercial teams

Preferred Experience

• Background in workforce transformation or workforce technology
• Experience with ISV partnership ecosystems

Skills & Attributes

• Strategic Vision: Ability to see around corners and build long-term competitive advantage
• Execution Excellence: Track record of delivering results in fast-moving environments
• Customer Obsession: Deep empathy for customer challenges and outcomes
• Data-Driven: Comfortable with metrics, analytics, and ROI-focused selling
• Collaborative Leadership: Experience working across global, cross-functional teams
• Market Intelligence: Deep network within UK enterprise technology ecosystem

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
• Hybrid work offering - we collaborate in the office 3 days per week
• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.