VP, Digital Markets CRM Platform — Lead Core & AI-Driven Growth

J.P. Morgan; City Of London; On-site; GBP 90,000 - 130,000; Full time

Job summary

A leading global financial services firm seeks a Vice President in Digital Markets to lead the development of its CRM platform. You will ensure seamless integration of core components, manage project complexities, and drive product development with a customer-centric approach. The ideal candidate will have extensive experience in Product Management and a solid understanding of the Markets business.

Qualifications

• Substantial experience in Product Management.
• Strong understanding of the Markets business.
• Proven ability to manage complex projects.
• Strong technical abilities in platform components.

Responsibilities

• Lead the development and management of the Core Platform/Product.
• Define and implement system entitlements and visibility rules.
• Develop a user persona framework for CRM experience.
• Drive mobile capabilities for accessibility.
• Integrate AI/LLM frameworks for platform enhancements.
• Collaborate with cross-functional teams.
• Provide technical leadership for platform features.

Skills

Product Management

Technical abilities

Project management

Communication skills

Customer-centric approach

Job description

A leading global financial services firm seeks a Vice President in Digital Markets to lead the development of its CRM platform. You will ensure seamless integration of core components, manage project complexities, and drive product development with a customer-centric approach. The ideal candidate will have extensive experience in Product Management and a solid understanding of the Markets business.