Volunteering Community & Outreach Coordinator

NHS; Staines-upon-Thames; On-site; GBP 32,000 - 35,000; Part time

Job summary

A community healthcare organization is seeking a Volunteering Community & Outreach Coordinator to provide administrative support for various volunteer-led services. This part-time role involves supervising engaged volunteers and ensuring quality service delivery. Essential qualifications include a degree or equivalent experience, project management skills, and IT proficiency. Salary ranges from £32,199 to £34,876 p.a. pro rata.

Qualifications

• Educated to degree level or equivalent experience.
• Sound experience of managing projects from start to finish.
• Intermediate knowledge of IT systems and software programs.

Responsibilities

• Provide administration support to volunteer services.
• Supervise and manage volunteer engagement.
• Monitor project KPIs and evaluations.

Skills

Project management

Supervision

Customer service

IT systems knowledge

Education

Degree level education or equivalent experience

Tools

Outlook

Microsoft Word

Excel

PowerPoint

Job description

Job summary

We are recruiting for a Volunteering Community & Outreach Coordinator to provide administration support to a range of volunteer led-services. These services offer essential support to people who are discharged home from hospital, and frail elderly people at risk of deconditioning and social isolation. You will provide detailed support to a group of highly engaged and skilled volunteers. We are looking for a confident administrator who is not afraid to take on new challenges. You will be joining a dynamic team who work with over 300 volunteers making a difference to patients, staff and the way our hospital is run.

Main duties

The Community & Outreach Volunteering Coordinator will provide the administration support to underpin the suite of Volunteering Community & Outreach Volunteering Services: Volunteer Discharge Support Service, Gentle Movement Volunteering, EDDM Volunteering, Community Exercise Volunteering Service.

About Us

Kingston Hospital NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated "Outstanding" for overall quality and leadership by the national Care Quality Commission regulator.

We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary\'s Roehampton and Teddington.

Job details

Date posted: 26 September 2025

Pay scheme: Agenda for Change

Band: Band 4

Salary: £32,199 to £34,876 a year p.a. pro rata inclusive of HCAS (Outer)

Contract: Permanent

Working pattern: Part-time, Flexible working

Reference number: 396-NN-7487520-A&C-DK

Job locations: Kingston Hospital, Galsworthy Road, Kingston Upon Thames, KT2 7QB

Job Description

Job responsibilities

Please refer to the supporting document attached, ensuring that your application refers specifically to the person specifications.

Person Specification

Essential

• Educated to degree level or acquired equivalent experience
• Sound experience of managing projects from start to finish
• Supervising people including staff and volunteers
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, FaceTime, WhatsApp and PowerPoint
• Sound experience of undertaking evaluation and monitoring KPIs within a project
• Full understanding of requirement for excellent customer service - both internally and externally

Desirable

• Experience of working with volunteers in an NHS or Health Field
• Managing services delivered by volunteers
• Setting up and managing a standalone volunteering project
• Demonstrating impact of a project or programme for people and communities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Kingston and Richmond NHS Foundation Trust

Address: Kingston Hospital, Galsworthy Road, Kingston Upon Thames, KT2 7QB

Employer's website: https://www.kingstonandrichmond.nhs.uk/