Volunteer Role

Bolton NHS Foundation Trust; Bolton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A regional NHS Trust is seeking volunteers to enhance patient care by greeting patients and families, assisting with meals, and providing support within the hospital environment. Ideal candidates should possess strong communication skills and a friendly demeanor. Volunteering can provide a fulfilling way to make a meaningful impact in the community, as well as opportunities for further training. Flexibility and teamwork are essential attributes for success in this role.

Benefits

Training opportunities

Community engagement

Satisfaction from helping others

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to work sensitively and confidently with people face to face.

Responsibilities

• Meet and greet patients, families, and visitors.
• Assist on wards with drinks and meals.
• Engage with patients through conversation and activities.

Skills

Communication

Friendly

Job description

Here at Bolton NHS Foundation Trust, we are proud of our volunteers and the help and assistance they bring to our patients and staff.

If you are someone with a passion for the NHS, and the services we provide, and who can spare some of your time to support the care we provide to the people of Bolton and assist our brilliant staff......we would love to hear from you. Read on to find out how volunteering at Bolton NHS Foundation Trust will be the best thing you have ever done!

Want to have more meaning in your life? Do you want to do something that is satisfying and of great service to your community? Then become a Hospital Volunteer.As a Hospital Volunteer you will be providing a friendly and helpful welcome to patients, families and visitors to Bolton Hospital.Volunteers are needed to provide a valuable resource, which enhances patient care by giving practical help and support to patients and staff, but does not replace the work of staffThe only qualification required is your desire to help someone in need and have a professional friendly attitude.

All prospective volunteer must complete their learning journey before you start volunteering by undertaking the National Volunteer Certificate which underpins the Induction you will do as a volunteer.

Main duties of the job

We are looking for volunteers to support a number of our departments;

Meet and greet patients, relatives and visitors at our Main Reception at the hospital. Provide a friendly and polite welcome to the hospital. Direct or accompany patients, families and visitors to their appropriate destination.

Help on our wards make and serve drinks. Lay tables, set up trolleys, serve meals, assist with hand washing before meals. Help to make up empty beds. Engage with patient by talking with them or helping with an activity, such as reading or playing games.

About us

We know we can provide you with a great place to volunteer, alongside fantastic teams who are all pulling together to give the people of Bolton the best care possible.

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit volunteers that reflects the communities in which we serve. Staff and volunteers are valued and we can offer excellent opportunities for further training and development.

Job responsibilities

You will be required to have excellent communication and interpersonal skills and the desire to volunteer in a patient focussed environment. You will also need to have good organisational skills, with the ability to deal sensitively and confidently with people face to face.

Person Specification

Skills

• Communication
• Friendly

Personal Ability

• Flexible
• Solo and Team Working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.