Volunteer Coordinator (18.75 Hours per week)

Dogs Trust Company Limited; England; On-site; GBP 13,000; Part time

Job summary

A leading animal welfare charity is seeking a Volunteer Coordinator to manage and coordinate volunteer opportunities. The successful candidate will need strong communication and leadership skills, a passion for animal welfare, and a full manual driving licence. This part-time role is based in Salisbury and involves building relationships to ensure an excellent volunteer experience.

Benefits

Benefits included

Qualifications

• Good understanding of customer care and the role of volunteers.
• Excellent communication skills, both written and verbal.
• Strong leadership skills to engage with diverse groups.
• Full, manual driving licence is essential.

Responsibilities

• Coordinate and manage all volunteer opportunities.
• Build relationships with staff and volunteers for excellent experience.
• Liaise with various department officers for volunteer support.

Skills

Communication skills

Leadership

Relationship management

Customer care understanding

Job description

Volunteer Coordinator (18.75 Hours per week)

Application Deadline: 15 September 2025

Department: Rehoming

Employment Type: Permanent - Part Time

Location: Salisbury

Compensation: £12,453 (24,907 FTE) per year + benefits

Description

Are you an organised individual? Do you have Paws-itivity to co-ordinate and manage all volunteer opportunities for our Rehoming Centre?

As our Volunteer Coordinator you will be part of the recruitment, selection, and induction of all our amazing volunteers. As part of our Charity wide volunteering strategy, you will be a key player in championing best practice and standards.

The role is part time for 18.75 hours per week.

What does this role do?

As Volunteer Coordinator, you’ll:

• Be a strong relationship manager, you’ll build relationships with staff across the centre, the Volunteering Development team and the wider organisation to deliver an excellent volunteer experience.
• Where volunteers are shared across services, you will liaise with the Supporter Relations Officer, over occasional volunteer support for fundraising activities, the Home from Home Coordinator in support of our home fostering service and, where appropriate, with the local Dogs Trust Charity Shop Managers over any volunteers shared between the shops and the rehoming centre.

Could this be you?

The successful candidate will have a good understanding of customer care and the role of volunteers in an organisation, including their integration, management and motivation. You'll have excellent communication skills, both written and verbal, and strong leadership skills with ability to engage and work effectively with large groups of people with varying backgrounds and skill levels. You will also have a positive attitude, methodical approach to work with the ability to work under your own initiative. But above all a passion and commitment to work and the goals of Dogs Trust.

A full, manual driving licence is also essential, as driving will be a part of the role.

A little about us:

Our rehoming centres house thousands of dogs each year until they are able to find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service. Please see the attached How We Can Help document for more information.