Complementary Therapists

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in the UK is seeking a Complementary Therapy Volunteer to provide informal support for patients and their families while offering complementary therapies like massage and aromatherapy. Candidates should have a level 3 qualification in complementary therapies and at least one year of experience post-qualification. This role is crucial in enhancing patient experience and requires a warm, caring, and professional approach. The position is flexible, requiring a minimum of four hours per week.

Qualifications

• Experience as a complementary therapist for at least 1 year post-qualification.
• Interest in cancer care and the associated services.

Responsibilities

• Provide informal support for patients and families.
• Offer complementary therapies such as massage and aromatherapy.
• Work in collaboration with the Cancer Wellbeing Team.

Skills

Warm and caring

Strong communication skills

Ability to work with a range of people

Reliability

Education

Qualification in reflexology, aromatherapy, or massage therapies at level 3

Job description

Overview

Complementary Therapy Volunteer

VOLUNTEER POST

Main area: Volunteer

Contract: Voluntary

Hours: 3 hours per week (part time; flexible working)

Closing: 22/01/2026 23:59

What you will do

Volunteers provide additional, informal, lay support for patients and their families, and introduce a valuable sense of community which leads to improvements in patient experience. The presence of volunteers adds an extra dimension to the culture and environment of the Trust and provides a vital connection between the Hospital and the communities it serves.

The main base is at the Royal Liverpool Hospital; volunteers may work at all hospital sites including Aintree and Broadgreen. The Cancer Wellbeing Team provides emotional and social support to anyone affected by a cancer diagnosis throughout every stage of their cancer journey. The centre also offers a complementary therapy service for cancer patients and their carers.

We need experienced volunteer complementary therapists who can offer massage, aromatherapy, reflexology and/or reiki.

Main duties

What skills and abilities are we looking for?

• Warm and caring, professional and polite, able to offer a supportive and friendly service.
• Strong communication skills, able to listen effectively and help direct people to the help they need.
• Able to work with a range of people and willing to learn.
• A qualification in any of the following: reflexology, aromatherapy and massage therapies at level 3.
• 1 year post-qualification (at level 3) experience is essential.

An interest in cancer care and the services that Macmillan and the hospital provide.

Able to adhere to Macmillan's and NHS policies including health and safety, confidentiality and equal opportunities protocols.

• A minimum of 4 hours per week for over 6 months

You must be aged 18 or over to volunteer for this role.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two trusts. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people in Merseyside and provides specialist services to a catchment area of more than two million people in the North West region and beyond.

For more information about the organisation, visit the site or social media pages listed here.

Essential and desirable criteria

Essential:

• Complementary therapy qualification is required for the Therapy Volunteer role.
• Good interpersonal skills; welcoming, friendly, polite and caring with patients, visitors and staff.
• Reliable, honest and punctual.
• Ability to communicate with all groups and work independently or as part of a team.
• Ability to work within role and organisational boundaries.
• To embody Trust values and maintain confidentiality.

Desirable:

• Previous volunteering or health/social care experience is not required but any relevant life experiences should be detailed on the application.

Please ensure you check your email regularly for application updates. Posts advertised to internal staff are open to employees of hospitals within the group.

Safeguarding and policies

The Trust is committed to safeguarding and expects staff and volunteers to comply with safeguarding policies and local safeguarding procedures. All employees and volunteers are expected to maintain safeguarding knowledge and skills through mandatory training.