Volunteer and Involvement Coordinator

2M Employment Solutions Limited; Sandwell; On-site; GBP 29,000 - 34,000; Full time

Job summary

A community support charity in the UK is seeking a full-time Volunteer and Involvement Coordinator. The role focuses on shaping volunteering, managing recruitment and training, and fostering community involvement. Candidates should be experienced in volunteer management and aligned with the charity's values. Salary ranges between £29,267 and £33,281.98, with a closing date for applications being 16 October 2025.

Qualifications

• Experience managing volunteers and understanding their value in an organization.
• Commitment to feminist values and safeguarding principles.
• Creativity and energy in the role.

Responsibilities

• Shape and develop volunteering at BCWA.
• Lead on recruitment, training, and support for volunteers.
• Work across departments to identify opportunities for volunteers.

Skills

Confidence in communication

Digital savviness

Relationship building

Job description

Overview

Black Country Women's Aid

Let us introduce ourselves…

Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led.

The service:

The Corporate Services comprise of BCWA's Finance, Fundraising, Human Resources, Development, Training and Governance teams. The work undertaken by Corporate Services underpins the support provided by our frontline staff. As BCWA continues to grow, we are expanding our volunteer programme and are now seeking a passionate and organised Volunteer and Involvement Coordinator to lead this work.

The Role

Job Title: Volunteer and Involvement Coordinator

Position available: 1 full-time position (37.5 hours)

Salary: £29,267 - £33,281.98

Closing date: 16 October 2025

What we are looking for

You're passionate about empowering people and creating opportunities for involvement. You have experience managing volunteers and understand the value they bring to an organisation. You are a confident communicator, digitally savvy and able to build strong relationships with volunteers, colleagues and external partners. You are committed to BCWA's feminist values and safeguarding principles, and will bring creativity and energy to the role.

Your responsibilities

This is an exciting opportunity to shape and develop volunteering at BCWA. You will work across departments to identify opportunities for volunteers, peer mentors and experts by experience to contribute meaningfully to our services. You will lead on recruitment, training, support and celebration of volunteers, ensuring best practice and inclusivity throughout.

Application and candidate information

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.

CVs will not be accepted.

Important information for all positions

Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Employment checks

As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

• Right to work in the UK
• Under Section 8 of the Asylum and Immigration Act, we need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
• We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.

References

Following your interview, two employment references will be sought. One of these should be your current or most recent employer.

If you have finished full-time education and you have no employer reference, we will accept a reference from: a professional from your centre of study (teacher, lecturer or headteacher), GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, or a bank manager.

DBS

All positions are subject to DBS checks at the relevant level.