Volunteer Admin Assistant, Maternity Ward — Career-Ready

North Cumbria Integrated Care NHS Foundation Trust; Whitehaven; On-site; GBP 10,000 - 40,000; Full time

Job summary

A regional healthcare provider seeks a Volunteer for Admin Support at West Cumberland Hospital. This role provides training aimed at progressing to a Casual Admin Officer position. Duties include assisting with general administration, answering telephone enquiries, and welcoming visitors. Ideal candidates will possess strong communication and organizational skills. A DBS check will be required, and the role adapts to your availability with shifts on Wednesdays, Thursdays, or Fridays.

Qualifications

• Customer service experience is essential.
• Good communication and listening skills are required.
• Understanding confidentiality is a must.
• Patience and understanding are crucial.

Responsibilities

• Supporting the Ward Clerk with general administration tasks.
• Answering telephone enquiries and taking messages.
• Welcoming visitors and handling general enquiries.

Skills

Customer Service Experience

Good communication and listening skills

Understanding of the need for confidentiality

Patience and understanding

Good team-working skills

Good organisational skills

Able to work under pressure

Aware of own limitations

Flexible and adaptable

Job description

A regional healthcare provider seeks a Volunteer for Admin Support at West Cumberland Hospital. This role provides training aimed at progressing to a Casual Admin Officer position. Duties include assisting with general administration, answering telephone enquiries, and welcoming visitors. Ideal candidates will possess strong communication and organizational skills. A DBS check will be required, and the role adapts to your availability with shifts on Wednesdays, Thursdays, or Fridays.