Visual Merchandise - Deputy Store Manager - White City

Marks and Spencer plc (UK); City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the City of London is seeking a Deputy Store Manager for Visual Merchandising to drive sales through creative direction in Fashion, Home, and Beauty. You will ensure compliance with legal trading standards and lead a high-performance culture within the team. The ideal candidate has strong visual merchandising skills and retail leadership experience. Join us to shape the future of our store and make a meaningful impact.

Benefits

20% colleague discount

Competitive holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Wide range of training programmes

Access to wellbeing support

Industry-leading parental policies

Charity volunteer day

Qualifications

• Experienced retail leader with strong visual merchandising skills.
• Commercially minded and able to work in a fast-paced environment.
• Confident in leading teams and managing performance.

Responsibilities

• Lead the visual merchandising strategy for the store.
• Partner with the Store Manager to deliver performance targets.
• Ensure compliance with safety and operational standards.

Skills

Strong visual merchandising skills

Ability to balance creativity and performance

Leadership and team management

Data-driven decision making

Job description

Deputy Store Manager - Visual Merchandising (Fashion, Home & Beauty)

As Deputy Store Manager for Visual Merchandising, you will work alongside the Store Manager to deliver the retail plan while leading the creative direction for Fashion, Home & Beauty. You will combine commercial focus with visual expertise to deliver layouts, displays, and customer experiences that drive sales and reflect the M&S brand. You will also ensure the store trades safely and legally at all times, with knowledge and oversight across every department.

Responsibilities

• Lead the visual merchandising strategy for Fashion, Home & Beauty, ensuring brand standards are consistently met.
• Partner with the Store Manager to deliver commercial, operational, and people performance targets.
• Ensure the store trades safely and legally, meeting all compliance requirements.
• Use trading data and customer insight to make confident decisions on space, layout, and promotional execution.
• Coach and develop teams, building capability and fostering a high-performance culture.
• Maintain knowledge and oversight across all departments to support store performance.

Qualifications

• Experienced retail leader with strong visual merchandising skills.
• Commercially minded, with the ability to balance creativity and performance.
• Confident working at pace in a fast-changing environment.
• Skilled at leading teams, managing performance, and using data to inform decisions.
• Knowledgeable across all store departments, with a focus on safety, legal compliance, and operational standards.

Benefits

• 20% colleague discount across all M&S products and many third‑party brands.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on personal objectives and business performance.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome induction and a wide range of training programmes to develop your skills.
• Access to wellbeing support, including a 24/7 Virtual GP and PAM Assist.
• Industry‑leading parental, adoption and neonatal policies.
• A charity volunteer day to support a cause you are passionate about.

Commitment to Diversity

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.