Visitor Services & Events Host

Sandwell Metropolitan Borough Council; West Midlands; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local council in the UK is seeking a Customer Service Assistant to support the daily operations at Forge Mill Farm, including the Gift Shop/Reception and Play Barn. The ideal candidate will have excellent customer service skills and be confident interacting with the public. Responsibilities include managing bookings, maintaining cleanliness, and assisting with events. This part-time role requires flexibility and offers opportunities to develop skills in a friendly environment.

Responsibilities

• Assist with the daily running of the Gift Shop/Reception Area.
• Collate and record daily income.
• Interact confidently with visitors of all ages.
• Support and communicate openly with visitors.
• Perform cleaning duties to ensure a welcoming environment.
• Help plan and prepare for events.
• Work flexibly across different sites and times.

Skills

Excellent customer service skills

Effective communication skills

Positive attitude

Teamwork

Flexibility

Education

AGCSE grade D / 3 or above in Maths and English

Job description

A local council in the UK is seeking a Customer Service Assistant to support the daily operations at Forge Mill Farm, including the Gift Shop/Reception and Play Barn. The ideal candidate will have excellent customer service skills and be confident interacting with the public. Responsibilities include managing bookings, maintaining cleanliness, and assisting with events. This part-time role requires flexibility and offers opportunities to develop skills in a friendly environment.