Visitor Experience Host - Part-Time at Arne Reserve

RSPB; Arne; On-site; GBP 24,000 - 27,000; Part time

Job summary

An environmental organization is seeking a Visitor Experience Assistant at their Arne location. This part-time role requires excellent customer service and administrative skills. Responsibilities include welcoming visitors, providing information, and supporting café operations. Ideal candidates will have strong communication skills and a passion for wildlife. Salary ranges from £24,571 to £26,231 pro-rata, with benefits including a pension scheme and annual leave. Commitment to an inclusive workplace is essential.

Benefits

Pension Scheme

Life Assurance Scheme

26 days' Annual Leave (pro rata)

Qualifications

• GCSE Maths and English or equivalent required.
• Experience in catering or visitor attractions desirable.
• Knowledge of health and safety in the workplace beneficial.

Responsibilities

• Deliver excellent customer service as part of the Visitor Experience Team.
• Welcome and inform visitors, assist with group visits and events.
• Support café operations and serve customers.

Skills

GCSE Maths and English or equivalent

Basic food hygiene knowledge

Computer literate

Excellent verbal and written communication skills

Ability to plan and prioritise workloads

Problem-solving skills

Ability to manage and respond to customer feedback

Teamwork skills

Job description

An environmental organization is seeking a Visitor Experience Assistant at their Arne location. This part-time role requires excellent customer service and administrative skills. Responsibilities include welcoming visitors, providing information, and supporting café operations. Ideal candidates will have strong communication skills and a passion for wildlife. Salary ranges from £24,571 to £26,231 pro-rata, with benefits including a pension scheme and annual leave. Commitment to an inclusive workplace is essential.