Virtual Ward Coordinator

Barts Health Nhs Trust; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare organization in the City Of London is seeking a passionate healthcare professional to join their Frailty Virtual Ward team. In this role, you will coordinate care for vulnerable older adults, managing referrals and supporting an integrated care approach. Responsibilities include acting as a point of contact, organizing meetings, and maintaining patient records. The ideal candidate is compassionate, organized, and eager to innovate frailty care, working collaboratively within a diverse team.

Qualifications

• Must have experience in coordinating healthcare services.
• Strong organizational skills required for managing virtual ward operations.
• Ability to communicate effectively with a multidisciplinary team.

Responsibilities

• Act as the first point of contact for the Frailty Virtual Ward team.
• Coordinate and manage virtual ward referrals, admissions, and discharges.
• Schedule and organise daily MDT meetings and maintain records.

Skills

Compassionate healthcare

Team collaboration

Proactive communication

Job description

We are excited to offer an opportunity to join the dynamic and forward-thinking Frailty Virtual Ward team in Newham University Hospital. This innovative service is at the forefront of delivering integrated, patient-centred care to some of our most vulnerable residents, supporting older adults with frailty to receive safe and effective treatment in the comfort of their own homes. As part of the Frailty Virtual Ward, you will be working within a multidisciplinary team that includes GPs, geriatricians, community nurses, therapists, pharmacists, and social care colleagues. Together, we deliver proactive and responsive care to prevent avoidable hospital admissions, support early discharges, and improve quality of life for our patients. This is a unique and rewarding role for a compassionate, motivated, and collaborative healthcare professional who is passionate about innovation in frailty care and committed to driving forward integrated working across acute, community, and primary care services.

Responsibilities

• Act as the first point of contact for the Frailty Virtual Ward team.
• Coordinate and manage virtual ward referrals, admissions, and discharges.
• Schedule and organise daily MDT meetings, maintaining accurate records and action logs.
• Update and maintain patient tracking systems and electronic health records.
• Liaise with internal and external services to support timely patient care.
• Provide general administrative support, including data entry, reporting, and correspondence.