Virtual Travel Consultant

Kim Luxe Travel; Remote; GBP 80,000 - 100,000; Full time

Job summary

A travel consultancy firm is seeking a proactive Virtual Travel Consultant to work remotely and assist clients in planning travel experiences. The role involves discussing client preferences, building customized itineraries, coordinating reservations, and providing ongoing customer support. Ideal candidates will be organized, customer-focused, and comfortable using digital tools. This position offers remote work flexibility and a collaborative team culture.

Benefits

Remote work flexibility

Access to industry-related training and development

Support resources and planning tools

Positive and collaborative team culture

Qualifications

• Strong verbal and written communication skills.
• Ability to stay organized while managing multiple clients.
• Comfortable using digital tools, email, and online systems.
• Customer-focused mindset.
• Ability to work independently in a remote setting.
• Interest in travel planning and service-based work.
• Multilingual skills welcome but not mandatory.

Responsibilities

• Discuss travel goals and preferences to determine suitable options.
• Assist in building trip outlines that match client expectations.
• Help coordinate travel bookings including lodging, transportation, and activities.
• Respond to inquiries, adjustments, and informational requests.
• Communicate with travel partners as needed for availability and coordination.
• Provide clients with confirmations, itineraries, and destination information.
• Verify accuracy and clarity of all travel details.

Skills

Strong verbal and written communication skills

Organizational skills

Digital tools proficiency

Customer-focused mindset

Ability to work independently

Interest in travel planning

Multilingual skills

Job description

We are seeking a proactive and organized Virtual Travel Consultant to assist clients with planning and arranging travel experiences while working remotely. In this role, you will gather client preferences, research options, support booking processes, and provide ongoing communication to ensure a smooth travel planning experience.

Key Responsibilities:

• Client Needs Assessment: Discuss travel goals and preferences to determine suitable options.

• Customized Itinerary Support: Assist in building trip outlines that match client expectations.

• Reservation Assistance: Help coordinate travel bookings including lodging, transportation, and activities.

• Customer Support: Respond to inquiries, adjustments, and informational requests.

• Vendor Interaction: Communicate with travel partners as needed for availability and coordination.

• Document Handling: Provide clients with confirmations, itineraries, and destination information.

• Quality Review: Verify accuracy and clarity of all travel details.

Qualifications:

• Strong verbal and written communication skills.

• Ability to stay organized while managing multiple clients.

• Comfortable using digital tools, email, and online systems.

• Customer-focused mindset.

• Ability to work independently in a remote setting.

• Interest in travel planning and service-based work.

• Multilingual skills welcome but not mandatory.

What We Offer:

• Remote work flexibility.

• Access to industry-related training and development.

• Support resources and planning tools.

• Positive and collaborative team culture.