Virtual Sales Manager

HSS Hire Ireland; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading equipment hire company in the United Kingdom is seeking a Virtual Branch Manager to enhance customer relationships and maximize sales opportunities. This remote role involves overseeing multiple branches and delivering top-notch customer service. Ideal candidates will have a background in managerial roles within construction or related fields, with a strong emphasis on achieving sales targets and outstanding service. The position offers flexibility, training, and unique benefits like an additional day off for your birthday.

Benefits

Annual birthday leave

Voluntary community work day

Training and development opportunities

Wellbeing and healthcare support

Flexible benefits portal

Qualifications

• Strong experience in customer service and relationship management.
• Proven track record of exceeding sales targets and performance goals.
• Highly adaptable and self-motivated with excellent organizational skills.

Responsibilities

• Build strong customer connections through personalized service.
• Maximize opportunities with customers and grow business partnerships.
• Oversee multiple branches and deliver expert assistance for hire needs.

Skills

Customer service

Sales target achievement

Relationship building

Time management

Problem-solving

Education

Experience in a managerial or supervisory role

Background in construction products and equipment

Job description

Overview

Virtual Branch Manager — At HSS ProService, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.

We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable.

Responsibilities

The impact you’ll have: As a Virtual Branch Manager, you’ll build strong, lasting connections with customers by delivering personalised, high-quality customer service. Working remotely, you’ll maximise opportunities with customers while building a strong rapport with local customers and businesses in need of reliable hire solutions.

• Independently oversee a number of HSS branches within our partnering builder’s merchants, delivering expert assistance to customers for their hire needs while proactively identifying opportunities to upsell and cross-sell products.
• Build and nurture strong customer relationships to ensure repeat business and long-term loyalty.
• Consistently meet and exceed sales targets with a customer first approach.

What you’ll bring

• Experience of construction products and equipment or a background in a managerial or supervisory role within a similar company.
• A track record of consistently meeting and exceeding performance targets, effectively prioritising tasks, and driving solutions with a customer-focused approach.
• A commitment to continuous development and expanding product knowledge.
• A dedication to providing outstanding customer service.
• Highly adaptable, self-motivated, and resourceful in tackling challenges.
• Exceptional organisational skills, with an ability to balance your workload and respond to service demands efficiently.

What you’ll get back

• Join a forward-thinking team that\'s committed to transforming how businesses operate, using the latest technology and a bold vision. If you\'re passionate about being part of an industry disruptor, this is the place to build your career.
• Your birthday each year as annual leave to spend how you want to!
• One day per year, you’ll have the option to contribute to local voluntary work, an opportunity to give back to your community
• Training and development - you will get the opportunity to continuously further your career and opt in to courses suited to your role.
• Wellbeing and Healthcare support– you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.
• A culture of revolution; a chance to be a part of a pioneering change, by driving digital and technological changes to a traditional industry.
• Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
• You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more

About

HSS ProService is revolutionising the building services industry, offering a cutting-edge online marketplace for tools, equipment and materials. Building on HSS Hire's legacy, we're blending innovation and customer-driven solutions to focus on sustainability.

Different Perspectives

We’re not all the same—and that’s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking.

Whether you’re starting out, switching careers, or looking for your next big move—if you’ve got the skills and the drive, we want to hear from you.

Not sure you tick every box? That’s okay. We’d still love to hear from you. If you’ve got any questions, email us at [e-mail] and one of our team will be happy to help.