VIP Patient Concierge

RAFFLES MEDICAL GROUP LTD; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Greater London is looking for a dedicated healthcare assistant. You will engage with patients, manage administrative tasks, and deliver exceptional customer service. The ideal candidate has experience in healthcare or hospitality, is well-groomed, and possesses strong communication skills. Commitment to a 5.5-day work week is essential. This role offers a dynamic and fast-paced environment supporting patient care.

Qualifications

• Minimum 'O' Level / NITEC / Diploma with 1–2 years experience in healthcare or hospitality.
• Well-groomed, organized, and able to multi-task.
• Mature, independent, and able to work dynamically.

Responsibilities

• Attend to patient enquiries and provide information.
• Update patient registration and process medical records.
• Coordinate with medical teams for appointments.

Skills

Customer service skills

Strong communication skills

Attention to detail

Ability to multi-task

Education

'O' Level / NITEC / Diploma

Tools

Microsoft Office

SharePoint

Job description

A leading healthcare provider in Greater London is looking for a dedicated healthcare assistant. You will engage with patients, manage administrative tasks, and deliver exceptional customer service. The ideal candidate has experience in healthcare or hospitality, is well-groomed, and possesses strong communication skills. Commitment to a 5.5-day work week is essential. This role offers a dynamic and fast-paced environment supporting patient care.