Vicidial / Linux Support Engineer

World Atlantus LLC; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading communications firm in Richmond is seeking a Night shift Vicidial / Linux Support Engineer. The ideal candidate will have at least 2 years of experience in Vicidial and Linux server management, alongside strong troubleshooting skills. This role involves providing technical support, monitoring systems, and assisting in VoIP configurations. The company offers benefits such as accommodation and medical coverage.

Benefits

Accommodation

Medical

Qualifications

• 2 years of experience in Vicidial and Linux server management.
• Strong troubleshooting and problem-solving skills.
• Experience with scripting languages for automation.

Responsibilities

• Provide technical support for Vicidial systems and troubleshoot issues.
• Monitor Linux servers and perform regular maintenance.
• Assist in the configuration and management of VoIP systems.

Skills

Vicidial management

Linux server management

Troubleshooting

Scripting languages

VoIP technologies

Job description

Job Description

World Atlantus LLC is a global leader in virtual telephony and communications infrastructure, specializing in cloud-based voice and SMS services that enhance agent productivity and streamline workflows. We are seeking a Night shift Vicidial / Linux Support Engineer with 2 years of experience to join our dynamic team in Richmond, supporting our operations in the accounting industry.

Responsibilities

• Provide technical support for Vicidial systems and troubleshoot issues to ensure optimal performance.
• Monitor Linux servers and perform regular maintenance and updates to ensure system stability.
• Collaborate with team members to implement system improvements and enhancements.
• Assist in the configuration and management of VoIP systems and telecommunications networks.
• Document and maintain support procedures and system configurations.

Qualifications

• Proficient in Vicidial and Linux server management.
• Strong troubleshooting and problem solving skills.
• Familiarity with VoIP technologies and cloud-based communications.
• Experience with scripting languages for automation (Bash, Python, etc.).
• Ability to work independently in a remote setting with flexibility in night shifts.

Job Rewards and Benefits

• Accommodation
• Medical