Vetting & Professional Standards Administration Assistant

Avon and Somerset Police; North Weston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A law enforcement agency in the United Kingdom is looking for an individual to provide administrative support within the Professional Standards and Vetting Department. This role involves handling queries, managing data, ensuring compliance with relevant policies, and coordinating invoicing related to vetting processes. The ideal candidate will possess strong communication skills and professional experience in a busy office environment while utilizing Microsoft Office tools effectively.

Qualifications

• Previous administrative experience in a busy working environment.
• Experience in analysing and managing large data sets including confidential information.
• Computer literate and competent in the use of Microsoft Word, Outlook, and Excel.
• Excellent communication and interpersonal skills.
• Ability to organise workload efficiently to prioritise tasks.

Responsibilities

• Provide administrative, research, and analytical support to the department.
• Be the first point of contact for applicant and colleague queries.
• Monitor and update the vetting and professional standards case management systems.
• Release security applications to vetting applicants and quality assess applications.
• Coordinate invoicing and creation of purchase orders for vetting charges.

Skills

Administrative experience

Data analysis

Microsoft Word

Microsoft Outlook

Microsoft Excel

Communication skills

Interpersonal skills

Organisational skills

Job description

Overview

Are you looking for a new challenge to start making a difference to your community within Avon and Somerset Police?

Our Vetting Department is a friendly team, supporting each other by providing advice and assistance to ensure the high standards are upheld. The work carried out by this department is crucial and is an integral part of the recruitment process.

You will be providing an accurate, effective and professional administrative support within the Professional Standards and Vetting Department in accordance with Vetting Code of Practice and Authorise Professional Practice.

Responsibilities

• Provide administrative, research and analytical support to the department ensuring compliance with relevant policy, procedure, and guidelines of the Vetting Code of Practice & Authorise Professional Practice (APP) to support service delivery and timely processing of enquires.
• Be the first point of contact for applicant and colleague queries, providing responses in a timely, efficient, and courteous manner to maintain agreed service levels and progression of enquires.
• Be responsible for monitoring and updating the vetting and professional standards case management systems to ensure that all information recorded is accurate, relevant, and accessible.
• Release security web-based applications to vetting applicants, quality assess applications received to ensure they are complete, accurate and appropriate. Assist with non‑compliance of completion of applications using the agreed escalation process.
• To be responsible for the coordination of invoicing and creation of purchase orders in relation to vetting charges and national security clearances to support the monitoring and forecasting of expenditure.

Experience and Skills Required

• Previous administrative experience gained in a busy working environment.
• Experience in analysing and managing large data sets including confidential information.
• Computer literate and competent in the use of Microsoft Word, Outlook and Excel.
• Excellent communication and interpersonal skills with the ability to liaise at all levels with external and internal individuals using a range of communication methods.
• Ability to organise workload efficiently to prioritise tasks and meet deadlines.