Veterinary Receptionist

MedMatch; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading independent veterinary practice in London is seeking a full-time Veterinary Receptionist to provide excellent customer service and care for clients and their pets. Responsibilities include managing appointments, handling client inquiries, and maintaining records with RX Works software. Ideal candidates should have experience in a similar role, be organized, and genuinely enjoy working with animals. The position offers up to £30,000 per annum and requires working 40 hours per week, including weekends.

Qualifications

• Previous experience in a veterinary receptionist or similar role.
• Must genuinely enjoy working with animals and their owners.
• Confident communicator with a friendly, calm manner.

Responsibilities

• Assist with appointment scheduling and general client queries.
• Promote the practice’s Healthcare Plan and book follow-ups.
• Manage payment processing and finance applications.
• Respond to client emails and social media queries.

Skills

Confident communicator

Highly organised

Multitasking

Friendly manner

Experience with RX Works

Tools

RX Works

Job description

Join a professional veterinary care team as a Veterinary Receptionist in a vibrant area near Brixton, London.

This is a fantastic opportunity for a warm, driven, and animal-loving individual to become the first friendly face clients see at a leading independent veterinary practice.

About the Position

• Full-Time role – 40 hours per week
• 1 in 4 weekends required
• Up to £30,000 per annum (D.O.E.)
• Assist with appointment scheduling and general client queries
• Promote the practice’s Healthcare Plan and book follow-ups
• Manage payment processing and finance applications
• Respond to client emails and social media queries
• Maintain accurate records using RX Works software
• Flexible start date

About the Practice

• Award-winning independent veterinary practice
• Focused on providing premium, compassionate care to pets
• Supportive leadership and collaborative team environment
• Proudly non-cate – people and pets come first
• Led by experienced and passionate veterinary directors
• Known for exceptional feedback from clients and team members
• Convenient location with great transport links nearby

Candidate Requirements

• Previous experience in a veterinary receptionist or similar role
• Confident communicator with a friendly, calm manner
• Highly organised and able to multitask efficiently
• Must genuinely enjoy working with animals and their owners
• Experience with RX Works is highly desirable

To Apply, either click “Apply” or send in your CV to [e-mail].

For more information please also do not hesitate to call Stephen on 07907862310 and we would be happy to answer any questions you may have about this great opportunity.

If you are interested in any other roles across the UK, please feel free to visit us on medmatch.co.uk/jobs.