Veterinary Care Assistant

Vets for Pets; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A veterinary practice in Harrogate is offering an exciting opportunity for an enthusiastic Veterinary Care Assistant. This role involves assisting with non-clinical duties, providing excellent patient care, and creating a welcoming environment for clients and their pets. The position is available on a full-time basis (30 to 35 hours per week) with part-time options considered. Benefits include discounts at partner pet services, career development opportunities, and a supportive team culture.

Benefits

20% discount at Vet Group

Access to discounts and cashbacks

In-house career development opportunities

Pension and holiday allowance

Qualifications

• Enthusiastic and passionate about animal care.
• Ability to provide guidance and support to clients.
• Experience in a customer service role would be beneficial.

Responsibilities

• Assist colleagues with non-clinical duties.
• Provide high standard of patient care.
• Create a welcoming atmosphere for clients and pets.

Skills

Friendly demeanor

Client-focused care

Calm under pressure

Passion for pets

Attention to detail

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Harrogate Vets for Pets practice.

Our practice is bright, spacious, air‑conditioned and purpose built to industry‑leading standards and has state‑of‑the‑art equipment including digital X‑ray and in‑house laboratory facilities.

You will assist all colleagues with non‑clinical duties to support the smooth running of the practice and provide the best standard of patient care.

This is a great opportunity for someone looking to progress into a student nurse role in the future.

Full‑time role working 30 to 35 hours per week. We welcome part‑time applicants and are happy to be flexible if you’re looking for fewer hours. If you have specific requirements, please do get in touch. The position is initially a 12‑month fixed‑term contract, with potential to transition to a permanent role after the first year.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up‑to‑speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in‑house career development opportunities, pension and holiday allowance.

We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.

Location

HG2 7DB

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!