Venue Manager - Kiosk Manger

Crealy Theme Park and Resort; Exeter; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-known leisure venue in Exeter is seeking a hands-on Venue Manager to oversee operations in busy kiosks. The role involves managing daily activities, ensuring high standards of service, and fostering team engagement. The ideal candidate should show energy and leadership while thriving in a fast-paced environment. Competitive pay of up to £14.00 per hour is offered along with perks like family passes and flexible shifts. Join a team dedicated to creating memorable experiences for guests.

Benefits

Friends & Family passes

Discounted tickets

Flexible shifts

Career development opportunities

Qualifications

• Experience in a fast-paced service environment is ideal.
• Ability to lead a team and maintain high standards.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Manage daily operations across multiple kiosks.
• Ensure consistent service and team member engagement.
• Conduct regular training and feedback reviews.

Skills

Energetic leadership

Coaching teams

Attention to detail

Customer service

Job description

We’re thrilled to be expanding our Food & Beverage Department and are looking for an energetic, hands‑on Venue Manager to take the lead across our busy Kiosk Venues. These fast‑paced spots serve ice cream, sweet treats, doughnuts, slush, hot dogs, and hot and cold drinks. We need people who thrive in a lively environment and enjoy working right in the heart of the operation.

If you notice the small details, love coaching a team, and get a buzz from smooth, efficient service, you’ll fit right in. Brand experience is a plus but not essential; what matters most is your energy, leadership, and drive.

What the role’s all about

• Run day‑to‑day operations in kiosks such as Donut Stop, Ice Town, and our Ice Cream and Slush kiosks.
• Work shoulder‑to‑shoulder with your team to ensure:
  • Stock is rotated, dates checked, and always available
  • Everything is portioned consistently
  • Date‑dots are done properly
  • The team is trained and confident with SOPs
  • Waste is kept low
  • Service stays friendly, quick, and spot‑on
  • Team members are engaged, supported, and motivated
  • Planograms are implemented and maintained across venues for consistent presentation
  • The venue and surrounding areas are always clean, tidy, and visually appealing
• Take full ownership of your venues, noticing the little details that make a big difference.
• Conduct regular reviews, feedback, and coaching.
• Lead by example and keep standards high through busy periods.

Our Team = Our Success

• At the heart of our park is an amazing team – we all work together to make the magic happen.
• Whether you’re looking for your first job, a seasonal role, or the next step in your career, we’ve got a place for you.

We’ll provide full training and ongoing support throughout the season so you’ll always feel confident and ready. All we ask is that you bring a positive attitude, enjoy working with others, and thrive in a fast‑paced, fun environment.

The Details

• Pay: Up to £14.00 per hour (based on age)
• Hours: Includes weekends, school holidays, and Bank Holidays. Shifts will be rostered in advance.
• Perks: Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.
• Start dates: Various throughout the year – apply now for immediate or future opportunities.
• Requirements: Proof of right to work in the UK (birth certificate or passport) and contact details of a reference.

Why Join Us?

At Crealy, we live by our values:

• Warm & Welcoming
• Creating Great Spaces
• Making Things Easy for All
• Delivering Moments of Joy

If these values inspire you and you’re ready to bring energy, passion, and smiles to our guests, we’d love to hear from you!